Program Specialist (Remote) ($21.00 / Hour)

Employer Overview

Join our team at employer and unlock endless opportunities for career growth and success. We value our talented professionals who drive our business forward and offer a range of positions in recruiting, sales, delivery, and corporate roles. With a focus on long-term career development and a culture of rewarding hard work, you'll have the chance to thrive and reach your full potential with us.

About Employer

• As part of Allegis Group, a global leader in talent solutions, we are committed to equal opportunity employment
• With more than 200 offices spanning four continents, we deliver innovative solutions to address workforce challenges
• Established in 1997, employer is a leading staffing and consulting firm
• We provide high-caliber talent and premium services to over 7,000 companies across North America

Program Specialist Responsibilities:

• Support complex programs including marketing support, reimbursement hotlines, patient assistance programs, Hubs, foundations, safety surveillance programs, case management, and compliance programs
• Serve as the primary point of contact for customers, providing operational and reimbursement support
• Utilize knowledge of the healthcare industry, Medicare, Medicaid, and medical claims to assist customers
• Ensure customer satisfaction through outstanding customer service
• Handle outbound calls and conduct complex benefits investigations for payers

Required Skills

• Familiarity with medical claims processes
• Excellent customer service skills
• Strong understanding of the healthcare industry
• Knowledge of Medicare and Medicaid

Requirements

• At least 1 year of high-volume call center experience (does not need to be healthcare-related)
• Minimum of 2 years of healthcare insurance experience, specifically in eligibility and enrollment
• High school diploma (verified)

Additional Information

Please Note: Scammers are posing as employer. We'll never contact you via Gmail, Telegram, or WhatsApp, and we'll never solicit money from you.

If you would like to request a reasonable accommodation due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, for questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.