Program Coordinator, Talent Acquisition (Interview & Selection)

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

If you have strong program administration skills and are driven to support excellent employee experiences, we’d love to talk to you!  The Program Coordinator role will primarily support the global program owner and is centered on the ability to support the administrative aspects of Equinix’s new equitable talent interview and selection program. Day-to-day tactical aspects of the role will include monitoring global user trainings, scheduling trainings as wells as supporting employee communications and program adoption.

Responsibilities

Vendor Management

• Responsible for managing the vendor(s) supporting Talent Acquisition solutions for your program (i.e. digital interviewing, recruitment marketing, job boards, social media, job boards, employee advocacy platform). This includes negotiating contracts, staying abreast of system enhancements, submitting enhancement requests

Program Management

• Responsible for the design and built of one (or more) Talent Acquisition solution(s). This includes the selection of vendors, designing the solution and the successful implementation and adoption of the program (i.e. Digital Interviewing, Employee Referral, Talent Brand Management)
• Identifies success measures and partners with the TA team and other stakeholders to ensure the success measures are met
• Leads the training, communication and continuous adoption efforts
• Responsible for solutions to pipeline and fill roles with limited talent availability or requiring unique skill sets
• Runs regular reports for program(s) to measure progress and constantly seeks opportunities to improve the program
• Successfully builds relationships and partners closely with other relevant functions (i.e. GTS, HRIS, HR Operations, Marketing)

Process Support/Optimization

• Partners with HRIS on researching and resolving TA related systems issues
• Plays an active role in driving change management for new initiatives that impact TA
• Identifies program challenges and proposes solutions that improve the candidate, hiring manager and recruiter experience
• Responsible for driving data integrity and recommending and participating in implementation of on-going process and systems improvements
• Plays an active role in driving change management for new initiatives that impact TA
• Partners closely with recruiters to ensure that programs are adopted, processes are followed and talent acquisition tools are used - through education, advisement and availability of tools
• Partners closely with recruiters on process and/or recruitment marketing questions
• Provides global support, offers assistance to hiring managers, recruiters and candidates on basic through complex systems escalations (ATS, Digital Interviewing, Employee Advocacy)

SME/Consulting on Cross-Functional Projects

• Acts as an SME on broader and cross-functional project team
• Offers guidance and ensures that all efforts are aligned with the Talent Acquisition strategy

Audit and Compliance (Operations)

• Supports requests for external audits and runs regular TA reports
• Conducts regular regional internal audits and follows up on potential issues or gaps with regional TA team to resolve

Qualifications

• Ability to establish and maintain strong internal relationships at all levels of the organization
• Good PowerPoint skills with ability to create & format compelling slides that will resonate with internal audiences and stakeholders
• Support the execution of internal communications and change management
• Monitor and report progress against program objectives and goals, using Excel and PowerPoint
• Resilient and tenacious with a propensity to persevere
• A strong customer service mindset as it relates to our employee population at large
• Strong ability to multi-task and operate in a fast paced and quickly changing environment
• Provide day-to-day functional deliverables and plans, including support of the training delivery plan of both live and digital training curriculums
• Experience supporting a global program with complex administrative tasks, including assisting in the initial implementation and launch (short term) as well as ongoing adoption of the program (long term)
• Flexible and adaptable; able to work in ambiguous situations and with minimal supervision
• Strong Excel skills with ability to run pivot tables and v-lookups
• 3 or more years of progressive, cross organizational program administrative support experience
• Excellent written and oral communication skills
• Excellent interpersonal skills to interact with executive leadership, cross-functional teams and third parties

The targeted pay range for this position in the following location is / locations are:

• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $94,000 to $149,000
• San Francisco, CA / Bay Area: $102,000 to $162,000
• Colorado, Nevada, Rhode Island: $85,000 to $135,000

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

More details about our company benefits can be found at the following link:

https://equinixbenefits.us.newsweaver.com/icfiles/201/1002910/1057118/1171391/921bc962bf0e0352cb2d6c93/equinix%202023%20oe%20ebook_rev122022%20-%20final.pdf

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to [email protected]. Please provide your contact information and let us know how we can assist you.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.