Principal - Strategy And Operations

Overview

Intuit is a leading provider of business and financial management solutions for small and mid-sized businesses, self-employed entrepreneurs, consumers, and accounting professionals. You probably know us by our flagship products, QuickBooks, Credit Karma, TurboTax, and Mailchimp, but that's just the start. We're taking on exciting challenges, and our strategy is to be an AI-driven expert platform to deliver personalized experiences to our customers to improve their financial lives.

The Technology Strategic Programs organization supports this strategy by transforming and driving how our 6000-person Technology ecosystem operates to accelerate outcomes for our customers. This small, yet mighty team focuses on strategy creation, strategic planning, the operating rhythm, and programs that elevate the Technology ecosystem as a high-performing organization.

We are looking for creative problem solvers with a bias for action, an ability to connect the dots between numerous and various sources of information, and a strong desire to drive tangible business impact. As a Principal of Strategy and Operations, you will work alongside senior leaders to construct and deliver board and C-level content and manage special technology projects critical to Intuit’s long term growth plans. This role reports to the Director of Business Operations and Strategic Programs. The ideal candidate is ready and able to exercise a range of classical strategy disciplines: analytical thinking, competitive / market intelligence, external benchmarking, business case development, storyboarding / narrative creation, framing, influencing and change management along with the program management craft.

What You'll Bring

• Experience with developing board-level content, including framing complex information into content that is simple to understand
• Strategic mindset with high tolerance for ambiguity and the ability to create structure and data-backed approaches to resolve, combining creativity with a keen business sense
• Excellent communicator who knows how to translate analysis into business insights, and communicate objectives, plans, status, and results clearly
• Strategy craft skills: hypothesis driven thinking, project scoping, financial and business modeling, strategic option identification, and rigorous data analytics
• Exceptional project management skills working across all levels of the team and time zones
• Well-rounded interpersonal skills with the capacity to build relationships with senior stakeholders and collaborate across with team members across varying levels
• A broad understanding of technology and software development, either through a bachelor’s degree in management information systems, Computer Science, Engineering, or related fields, or through equivalent practical experience
• Ten or more years in business operations, program management, strategy, consulting, or communications, ideally in the technology domain
• Ability to generate innovative insights, ideas, and opportunities that help advance the business
• Ability to quickly synthesize qualitative and quantitative information, structure a concise and clear presentation of findings, and articulate recommendations to an executive audience

How You Will Lead

• Forge relationships with senior leaders from within and beyond Technology
• Draft strategy narratives and white papers in partnership with CTO, Chief Architect and CTO Staff
• Lead strategy projects / work streams and new initiatives end-to-end, with limited guidance, from initial hypotheses to recommendation to operationalization
• Orchestrate development of executive-level presentations and content to be used by the CTO in board meetings, CEO Staff meetings, and other forums
• Develop narratives that highlight the outcomes delivered across the Technology ecosystem and their connection to strategy. These narratives will share our journey as a platform company and help galvanize change