People Operations Manager Jobs

Salary: $75,000 - $95,000

COVID-19 Considerations

Must present proof of full vaccination course

Position Description

We are looking for a highly skilled Human Resources Manager to join our team. This person will be responsible for the full employee experience, including recruiting talent, managing employee relations, ensuring compliance with local laws, engaging, and developing employees, and administering HR operations. They will report to the Retreat Director and a dotted line to the Corporate Director of People Operations.

Responsibilities

• Identify areas for operational improvement and implement new processes
• Teamwork - Develop and promote teamwork and cooperation among co-workers
• Advise managers on appropriate resolution of employee relations issues, managing investigations and escalations as needed
• Propose and implement new ways to engage and develop employees, advocating for employee experiences that promote growth and wellness
• Facilitate performance review and compensation processes in conjunction with Corporate Office
• Other duties as assigned
• Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company
• Manage all aspects of the employee lifecycle, including recruiting, onboarding, talent management, and employee exits
• Leadership – Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
• Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
• Oversee regional recruitment, working with hiring managers to define staffing needs, screen applicants, acquire top talent, and support relocation needs while improving the candidate experience
• Work closely with the Retreat Director and the Corporate Director of People Operations to develop and iterate company policies that comply with local regulations and address the needs of the employee population
• Manage HRIS and benefits, onboarding new employees and acting as an internal resource for regional HRIS and benefits needs
• Create employee feedback cycles and recommend tactics to improve employee satisfaction in alignment with Sensei’s company values
• Assist with the relocation pre and post process for new hires

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Well-rounded understanding of HR best practices regarding talent acquisition, development, and engagement
• Excellent interpersonal skills with ability to partner with employees at all levels
• Experience managing employee relations and investigations
• Experience with full lifecycle recruiting
• 5+ years of experience in human resources management
• Driver’s License
• Bachelor’s degree minimum, in related field preferred
• Experience within the hospitality industry
• SHRM or PHR certifications preferred
• Working knowledge of Hawaii employment law
• Flexibility, understanding and ability to deal with any issues that come with living in a remote environment
• Experience working with remote teams
• Able to flexibly manage competing priorities and ambiguity
• Experience developing culture within a growing company

About Sensei

Founded by Dr. David Agus and Larry Ellison, our ecosystem of products and experiences is designed with one intention: to empower you to grow well and lead the world toward greater wellbeing.

Based on Dr. Agus’ philosophy, Sensei believes we can guide our guests to greater wellbeing by offering experiential movement, rest and nourishment classes and programs. The launch of the Retreats wellness brand took place on Lana’i, Hawaii in partnership with Four Season’s lodging and food offerings by Nobu. In this location, Sensei Porcupine Creek, Sensei is operating the lodging operation, as well as world-class golf, tennis, spa, fitness, movement, nutrition, meditative, enrichment and body assessment facilities. In addition, Sensei will run the F&B operation, as part of a licensing agreement with Nobu. Sensei programs and continuing learning sessions are high-touch, evidence-led and supported by the latest technology. You can read our story here.

Traits We Value

• Resourceful and adaptable
• Collaborative mentality and the ability to recognize how to get things done as a team
• Collaborative and knows how to get things done as part of a team
• Open to learning, developing new skills and professional experiences
• Self-confidence and composure to accept critique, process it, and apply the learnings to improve
• A strong sense of curiosity
• Resourceful and adaptable, understanding that a big idea can come from anywhere
• Commitment to a healthier living environment and embracing the Sensei Way and philosophy espoused and science identified in Dr. Agus’ teachings and writings
• Loves a good challenge
• Embraces feedback and constantly seeks to improve

Compensation & Benefits

• Benefits commensurate with company policy for position
• 401k and FSA plans
• Medical, dental, and vision insurance
• Subsidized gym membership
• Competitive salary

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex (including gender identity or expression; pregnancy, childbirth, or related medical conditions), sexual orientation, age, religion, color, ancestry, disability (including association or relationship with an individual with a disability), marital status, National Guard obligation, genetic test results, arrest and court records, reproductive health decision, domestic or sexual violence victim status, breastfeeding requirements, assignment of income for child support obligations, or credit history or report