Office Assistant Jobs

Got work ethic? Got integrity? Got pride in your work? We wish to meet you!

We’re on the hunt for great people first. We believe great people create great teams. If you aspire to help build a business, we wish to meet you.

About ColdTech

ColdTech Refrigeration is a prominent Intermountain West commercial refrigeration and HVAC service provider. We install, service and maintain HVAC, refrigeration, and hot equipment assets for grocery stores, hotels, convenience stores, restaurants, school districts and warehouses. Together with our sister companies, we are a team of over 500, licensed in 27 states. 

Benefits

• We pay weekly!
• Aggressive 401(k) & company match
• Mental health, wellness, finance and legal, Employee Assistant Program
• Full & affordable medical, dental, and vision insurance
• 7 paid holidays
• Paid time off and increase based on experience
• Employee Referral Bonus Program

Job to Be Done

• Greet visitors with warmth and professionalism
• Manage call center practice on a multi-line phone system, warm transfer calls
• Create well written work orders using descriptions from inbound telephone calls and email tickets
• Build rapport with customers to deliver exceptional service
• Resolve customer concerns and proactively collaborate with team members

Requirements

• High school diploma or equivalent required
• Excellent organizational skills and attention to detail
• Exceptional customer relationship skills
• Excellent communication and interpersonal skills
• High proficiency with Microsoft Office Suite

Preferred Qualifications

• Experience in service based businesses
• Knowledge of refrigeration and HVAC

#customerservice #customersuccess #HVACR #HVAC/R #dispatch #dispatcher

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