Medical Collections Specialist-Remote Opportunity! ($23.00 - $27.00 / Hour)

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Looking to start a new chapter in your career? Have you always wanted to be a part of a growing company where you can leave your mark? Look no further! Infusion for Health is looking for our first-ever Account Receivable Specialists to establish the function. The Accounts Receivable Specialist is responsible for owning the accurate and timely resolution of outstanding claims while maintaining quality and productivity standards. The team member is expected to review accounts and work with payers, patients, and internal departments to resolve outstanding balances in a high-growth and fast-paced environment.

Education & Experience

• High school diploma required
• Two years of related professional experience working in healthcare billing/collections required

Qualifications & Skills

• Knowledge of health insurance and coding (i.e., CPT, HCPCS, ICD-10)
• Ability to communicate professionally and effectively, both verbally and in writing
• Understanding of best practices in healthcare support services
• Skilled in computer/word processing software and internet
• Ability to perform in a consistently organized manner with strong attention to detail
• Ability to identify and communicate process improvement opportunities
• Ability to manage time and prioritize tasks

Responsibilities

• Create notes in the system to document any actions taken on the claim.
• Maintain a daily download of bank deposits and post all payments to the correct accounts.
• Contact patients as needed to ensure accurate and timely collection of invoiced balances.
• Review and process all incoming correspondence from payers.
• Remain available to take incoming billing phone calls during working hours and respond to voicemails within one business day.
• Maintain frequent communication with team and department leadership to ensure a consistent flow of information.
• Verify that deposited funds are recorded to the appropriate claim in the Accounts Receivable system.
• Communicate with internal and external contacts in a professional and courteous manner.
• Identify unpaid or incorrectly paid balances and follow up with the payer per the accounts receivable schedule.
• Identify and notify the supervisor of any trends in unbilled, unpaid, or incorrectly processed claims.
• Reconcile posted payments to bank deposits weekly.
• Complete assigned tasks within the practice management system timely.
• Update systems with patient demographics, payer changes, service codes, and other edits as appropriate to facilitate clean claim or invoice processing.

The hourly pay range for this role is expected to be between $23-$27. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual cash bonus and a comprehensive benefits package.

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