Collections Accounting Specialist Jobs

Collections Accounting Specialist (Remote)

Remote

$28hr ( Weekly pay + Benefits)

4-month contract (Great potential for extension or permanent)

Full-time, M-F 8am-5pm or 9am-6pm (Any time zone)

**Please only apply if you have experience in collections and sending emails/making calls to collect past due balances**

Our client is a thriving educational tech company that envisions a world where anyone, anywhere can transform their life by accessing the world’s best learning experience. Their mission and vision unite their team; above all, they share a common passion for ambitious goals. They are also a strong, fun-loving community that shares meals, music, volunteering, sports, and more! They are seeking a Collections Accounting Specialist to join the team!

Position Overview:

Highly motivated and detail-oriented Collections Accounting Specialist to join the accounting team. The primary responsibility of this role is to proactively reach out to customers with past due invoices, ensuring timely payment and maintaining a healthy cash flow for the organization. The ideal candidate will possess strong communication skills, a keen eye for detail, and a persistent yet professional approach to collections.

Responsibilities:

• Ensure accurate and up-to-date documentation of customer interactions, payment commitments, and collection activities in the accounting system.
• Provide regular reports and updates on collection activities, including delinquency status, collection trends, and aging analysis, to the accounting manager or relevant stakeholders.
• Recommend process improvements and implement best practices to streamline the collections process and optimize cash flow.
• Build and maintain strong relationships with customers to facilitate effective collections and dispute resolution.
• Identify and resolve customer billing issues, disputes, and discrepancies, escalating to the appropriate internal departments as needed.
• Proactively contact customers with past due invoices through phone calls, emails, and written correspondence, in a timely manner and according to established protocols.
• Collaborate with the sales and customer service teams to address any customer inquiries or concerns related to billing and collections.
• Monitor and track customer accounts receivable aging to prioritize collection efforts and take appropriate action to minimize bad debt write-offs.
• Assist with other accounting tasks and projects as assigned by the accounting manager or team lead.
• Stay updated on industry trends and regulations related to credit and collections, and make recommendations for adapting collection strategies accordingly.

Qualifications:

• Demonstrated ability to negotiate and resolve disputes while maintaining positive customer relationships.
• Comfortable speaking collecting from customers via email and phone to resolve account disputes
• Experience working in a corporate accounting environment
• Must be proficient with google suite (gmail, drive, calendar, docs, sheets, slides, etc.)
• Knowledge of relevant laws and regulations governing collections and credit practices is a plus
• Understanding of accounting principles and practices related to credit and collections.
• Bachelor's degree in accounting, finance, or equivalent experience
• 2-8 years in Collections and General Accounting
• Must have experience to make sure past due invoices are going to get paid in a timely payment.
• Excellent communication skills and engaging/ friendly; you will be speaking with customers across in the US and Internationally
• Must have experience to email and call customers in order to collect past due balances.
• Intermediate excel experience.
• Some knowledge of accounting systems ( preferably Netsuite or similar)

Please send your resume. Thank you!