Customer Service - Dispatching (Remote)

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We have a new job opening for the position Customer Service - Dispatching, Sioux Falls, SD Remote

The job details are as follows:-

The position is with one of our client. It will be a contract position for 1 year, with possible extensions as per your performance.

:

• Utilize systems to monitor workflow and load the work to qualified technicians. Evaluate and reassign work to available technicians as needed. Work to monitor and regulate work volumes. Communicate with technicians and/or other departmental employees to resolve force availability imbalances. Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria. Ensure that service orders and repair tickets are processed accurately. Acquires skills through a combination of formal training and considerable on-the- job experience. May serve as lead and/or primary technical resource within department or work area. High School, GED or equivalent education and relevant experience. 3+ years of related experience.

If you are interested please submit your updated resume.

Customer Service - Dispatching (Remote)