Media Support Manager Jobs

Job Title: Media Support Manager

Location: Remote

Duration: 12+ Month (s) assignment

s:

Responsibilities:

• This Media Support Manager position is responsible for providing operational and technical support for the Media Operations Group.

• The main objective is to build digital workflows and ensure that all content processed by the 24/7 Media Operations Group is prepped, QC'ed, and fulfilled on time and in the proper specification for international distribution.

• The second objective is providing operational and customer support for the portfolio of applications and products used for file-based digital workflows including video editing, transcoding, digital file delivery, and live streaming.

• This person will also work directly with operations to provide strategic recommendations, and lead deployments of identified solutions.

• This is a role that combines broadcast engineering, information technology, and digital media.

• An ideal candidate will have a background in Computer Science, Information Systems, or New Media.

• This person will like to operate in a fast paced environment, enjoy interacting with customers, and willing to tackle unique challenges head-on.

Qualifications:

• A minimum of 1 year of experience in either a broadcast operations or post-production environment

• A minimum of 1 year of experience on Non Linear Editing Systems (specifically Avid or Final Cut Pro)

• A minimum of 1 year of experience in a customer facing role

• A minimum of 1 year of experience of all Microsoft Office applications (including Outlook, Word, Excel)

PREFERRED QUALIFICATIONS:

• An individual with a very strong desire to learn, take on new technologies and challenges, & teach others

• Familiarity with digital media file types- Quicktime, MXF, MPEG, Mp4etc.

• Familiarity with digital media workflows - Transcoding and digital file delivery

• Familiarity with international workflows

• Experience working with live video media and media files including streaming and transcoding technologies

• Knowledge of various digital delivery methods, ftp, UDCP, Signiant and Aspera

• IT experience in any capacity. Understand of scripting

• Must be willing and able to work on any shift including, overnights, swing, or weekend

• Ability to learn quickly and find answers via alternative means (blogs, forums, Google)

• Experience supporting customer workflows through operations team and/or help desk

• An individual with a very strong desire to learn, take on new technologies and challenges, & teach others

• Experiencing working in a team environment

• Able to multi-task and make effective decisions in a high pressure deadline driven environment

• Strong communication skills and ability to interface with multiple departments, clients, and vendors