Social Media Support Specialist Jobs
Social Media Support Jobs
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At Lexington, MA, United States
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At Greater Seattle Area, United States
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At Nevada, United States
Social Media Specialist Jobs
By Shopmonkey
At Oregon, United States
Social Media Specialist Jobs
By Shopmonkey
At Florida, United States
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By Milton Ruben Auto Group
At Augusta, GA, United States
Social Media Specialist Jobs
By The Keller Group
At Gilbert, AZ, United States
Are you looking for an exciting opportunity to use your social media skills to help customers? We are looking for a Social Media Support Specialist to join our team and provide exceptional customer service through social media channels. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!
Overview A Social Media Support Specialist is responsible for providing customer service and technical support to customers through social media channels. They are responsible for responding to customer inquiries, resolving customer issues, and providing customer service support. Detailed Job Description The Social Media Support Specialist is responsible for responding to customer inquiries and resolving customer issues through social media channels. They will monitor social media channels for customer inquiries, respond to customer inquiries in a timely manner, and provide customer service support. They will also provide technical support to customers, troubleshoot customer issues, and escalate customer issues to the appropriate department. Job Skills Required• Excellent customer service and communication skills
• Knowledge of social media channels and platforms
• Ability to multitask and prioritize tasks
• Ability to troubleshoot customer issues
• Knowledge of customer service best practices
Job Qualifications
• Bachelor’s degree in a related field
• 1-3 years of customer service experience
• Experience with social media channels and platforms
• Knowledge of customer service best practices
Job Knowledge
• Knowledge of customer service best practices
• Knowledge of social media channels and platforms
• Knowledge of customer service software
Job Experience
• 1-3 years of customer service experience
• Experience with social media channels and platforms
Job Responsibilities
• Respond to customer inquiries through social media channels
• Provide customer service support
• Troubleshoot customer issues
• Escalate customer issues to the appropriate department
• Monitor social media channels for customer inquiries
• Provide technical support to customers
- Social Media Support Specialist in Massachusetts
- Social Media Support Specialist in Middlesex
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- Social Media Support Specialist in Iowa
- Social Media Support Specialist in Iowa
- Social Media Support Specialist in North Carolina
- Social Media Support Specialist in Wake
- Social Media Support Specialist in Raleigh
- Social Media Support Specialist in Arkansas
- Social Media Support Specialist in Union
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