Social Media Support Associate Jobs
Expectful Social Media Associate
By Babylist
At United States
Social Media Associate/Manager
By TANYA TAYLOR
At New York City Metropolitan Area, United States
Social Media Associate Jobs
By Weston Nurseries
At Greater Boston, United States
Associate Manager, Social Media Intelligence
By WALGREENS
At , Chicago, 60607
Associate Social Media Manager
By The Guerrilla Politic
At Detroit, MI, United States
Associate Director, Social Media
By Real Chemistry
At United States
Social Media Associate Jobs
By 24 Seven Talent
At California, United States
Associate, Global Social Media - Origins
By The Estée Lauder Companies
At , New York
$60,500 - $90,500 a year
Social Media Support Jobs
By Author Rachel Zimmerman
At Cambridge, MA, United States
Associate Tech - Production Support And Media, Durham, Nc, Old Oxford
By Merck Sharp & Dohme
At , Durham, 27712
Social Media Buying Associate
By Basis Technologies
At United States
Social Media Associate Jobs
By The Mom Project
At United States
Social Media Associate Jobs
By Elle Seller
At Miami, FL, United States
Associate, Global Social Media - Origins
By Origins
At New York, NY, United States
Associate Media Planner/Social Media Associate
By Coda Search│Staffing
At United States
Associate Social Media Manager
By PatPat
At Los Angeles, CA, United States
Media Support Specialist Jobs
By University of Iowa
At Iowa, United States
Social Media Associate Jobs
By Danessa Myricks Beauty
At New York, United States
Social Support Manager Jobs
By NPower
At Raleigh, NC, United States
Social Media Associate Jobs
By The Licursi Group
At Tampa, FL, United States
Are you looking for an exciting opportunity to join a dynamic team and help shape the future of social media? We are looking for a Social Media Support Associate to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, providing technical support, and helping to create engaging content. If you have a passion for social media and customer service, this is the job for you!
Overview The Social Media Support Associate is responsible for providing customer service and support to customers through social media channels. This role requires excellent customer service skills, a strong understanding of social media platforms, and the ability to quickly and accurately respond to customer inquiries. Detailed Job Description The Social Media Support Associate is responsible for providing customer service and support to customers through social media channels. This includes responding to customer inquiries, resolving customer issues, and providing general customer service. The Social Media Support Associate will also be responsible for monitoring social media channels for customer feedback and responding to customer comments and reviews. Job Skills Required• Excellent customer service skills
• Strong understanding of social media platforms
• Ability to quickly and accurately respond to customer inquiries
• Ability to monitor social media channels for customer feedback
• Ability to respond to customer comments and reviews
• Ability to resolve customer issues
Job Qualifications
• Bachelor’s degree in communications, marketing, or related field
• At least 1 year of customer service experience
• Knowledge of social media platforms
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of social media platforms
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
Job Experience
• At least 1 year of customer service experience
• Experience in a customer service role
• Experience in a social media role
Job Responsibilities
• Respond to customer inquiries and resolve customer issues
• Monitor social media channels for customer feedback
• Respond to customer comments and reviews
• Provide general customer service
• Follow customer service policies and procedures
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