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Customer Support And Social Media Manager Jobs

Social Media Support Jobs
By Author Rachel Zimmerman At Cambridge, MA, United States

Experience in Social Media management, interest in the non-fiction/memoir landscape, excellent communication and follow through skills.

Social Support Manager Jobs
By NPower At Raleigh, NC, United States
Minimum of three years Case Management, Social Work, Psychology, Counseling, and/or Human Development experience
This role may be right for you if you possess (most of) the following skills/abilities:
Discounts to theme parks, concerts, movies, and vacation packages (Plum Benefits)
Benefits Package: 15 days of PTO, 6 Sick Days, 12 Holidays and 3 Personal Days
Benefits Package: 15 days of PTO, 12 Sick Days, 12 Holidays and 3 Personal Days
As Social Support Manager, you will:
Customer Success And Social Media Manager
By Aspect Health At United States
Collaborate with developers and managers to improve services by sharing feedback and insights from customer interactions.
Although not required, having visual design skills is a plus.
Provide assistance to customers through various channels such as our website, email, and Meta platform.
Respond to user questions and requests about purchases to support sales efforts.
Maintain regular communication with customers, answer their queries, and provide support to resolve any issues or problems they may encounter.
Analyze common customer requests and prepare a weekly report to share with the team.
Media Support Manager Jobs
By Mindlance At United States
Job Title: Media Support Manager
• A minimum of 1 year of experience in either a broadcast operations or post-production environment
• A minimum of 1 year of experience in a customer facing role
• A minimum of 1 year of experience of all Microsoft Office applications (including Outlook, Word, Excel)
• Experience working with live video media and media files including streaming and transcoding technologies
• Knowledge of various digital delivery methods, ftp, UDCP, Signiant and Aspera
Customer Care & Social Media Project Manager
By Publix At , Lakeland, 33811, Fl $70,785 - $107,640 a year
Associate degree in Communications, Business, Information Technology, Computer Science, Business Administration or other analytical discipline or equivalent experience
Proven experience in a position managing medium to large cross-functional projects,
Working in a position requiring documenting requirements, developing presentation materials, and organizing project activities using the Microsoft Office suite
Advance knowledge of Microsoft Office and Excel
Intermediate knowledge of Microsoft Visio and Power Point
Ability to demonstrate critical and strategic thinking skills, utilizing analytical methodologies

Are you a customer service and social media guru looking for a new challenge? We are looking for an experienced Customer Support and Social Media Manager to join our team and help us provide exceptional customer service and build our social media presence. If you have a passion for customer service and social media, and are looking for an opportunity to make an impact, this is the job for you!

Overview The Customer Support and Social Media Manager is responsible for providing customer service and managing social media accounts for a company. This role requires excellent customer service skills, the ability to manage multiple social media accounts, and the ability to respond to customer inquiries in a timely manner. Detailed Job Description The Customer Support and Social Media Manager is responsible for providing customer service and managing social media accounts for a company. This role requires excellent customer service skills, the ability to manage multiple social media accounts, and the ability to respond to customer inquiries in a timely manner. The Customer Support and Social Media Manager will be responsible for responding to customer inquiries, managing customer accounts, and providing customer support. The Customer Support and Social Media Manager will also be responsible for creating and managing social media accounts, creating content for social media accounts, and engaging with customers on social media. Job Skills Required
• Excellent customer service skills
• Ability to manage multiple social media accounts
• Ability to respond to customer inquiries in a timely manner
• Knowledge of social media platforms and best practices
• Ability to create content for social media accounts
• Ability to engage with customers on social media
• Knowledge of customer service processes and procedures
Job Qualifications
• Bachelor’s degree in marketing, communications, or related field
• At least two years of customer service experience
• At least two years of social media experience
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
Job Knowledge
• Knowledge of customer service processes and procedures
• Knowledge of social media platforms and best practices
• Knowledge of marketing and communications principles
Job Experience
• At least two years of customer service experience
• At least two years of social media experience
Job Responsibilities
• Respond to customer inquiries in a timely manner
• Manage customer accounts
• Provide customer support
• Create and manage social media accounts
• Create content for social media accounts
• Engage with customers on social media