Associate Director, Social Media

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
Job Summary
We are seeking an Associate Director, Social Media to join our growing team. The ideal candidate will work to evolve the clients global corporate social media framework and channel strategies by crafting compelling, engaging and fresh social media content. To do so, you will partner with creative teams, including designers and copywriters, to develop exceptional content for the social platforms. You would be an integral part of helping a global pharma company emerge into a new therapeutic space, where digital and social are at the center.
What You’ll Do

• Brainstorm, conceptualize and present new social media and digital programs/plans for the client.
• Partner with our in-house team of data scientists and analysts to provide competitive insights, drive results, enhance performance and inform future content strategy.
• Counsel clients on best practices for overall social strategy. Display an in-depth understanding of the functionality, strategies behind social media content, paid campaigns and best practices of all major social platforms including: Facebook, Instagram, Twitter, LinkedIn, Pinterest, Snapchat, YouTube, etc. You've managed and executed organic and paid efforts on social channels.
• Educate employees around the clients new social media guidelines and policies; being a resource for internal stakeholders (host lunch and learn sessions, etc.).
• Identify new areas/opportunities for social and develop/maintain relationships with social network representatives to keep your finger on the pulse of what’s to come.
• Review, Approve and post relevant social media content across the entire enterprise while applying brand guidelines, creative, social best practices, and thorough feedback from internal and agency stakeholders.
• Cultivate and maintain in-depth knowledge and understanding of social media platforms and trends to guide account teams and help Real Chemistry continue to be a leader in the space; contribute as a thought leader on social landscape, best practices, and cultural happenings across platforms.

This Position Is a Perfect Fit For You If

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are a highly organized self-starter, able to work independently and under tight deadlines.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.

What You Should Have

• Understanding of the FDA and FTC regulations guiding social media efforts for biotech and pharma clients
• Demonstrated proficiency in social media paid platforms: Facebook Ads Manager, Twitter Ads, LinkedIn Ads, YouTube, Pinterest etc. Facebook Blueprint Certified (preferred)
• Proven success managing and mentoring junior team members
• Client service experience, preferably in an agency environment; experience collaborating effectively internally and externally as part of an integrated team
• Demonstrated experience using social monitoring and other measurement platforms; strong analytical and problem-solving skills
• Minimum 6 years of experience, ideally in health, biotech or pharmaceutical social media
• Ability to grow social media business (with current social, PR or marketing clients) and participate in occasional new business pitches
• Highly organized, mindful of deadlines, able to multi-task and work under limited supervision

Pay Range: $99,000 - $120,000
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here .
Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, Austin, Washington D.C., San Francisco, and London – that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include an annual wellness reimbursement, student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at: https://www.realchemistry.com/
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.