Marketing Operations Assistant Jobs

Chicory believes in the power of recipes to inspire consumers and drive commerce. As the leading contextual commerce advertising platform, we transform recipe content into commerce media. Our platform powers a network of recipe publishers and retailers that CPG brands use to reach 123 million high-intent grocery shoppers each month. Chicory's contextual advertising and shoppable recipe solutions can be found on 5,200+ websites and food blogs, including the Food Network, Delish and LandOLakes.com. Sites enabled with our technology take grocery shoppers from inspiration to checkout in just a few clicks, driving products to cart for 60+ leading retailers.

Recognized as a 2022 Top 50 Best Small Companies to Work For by BuiltIn NYC and as a 2022 Fastest-Growing Private Company in America by Inc. 5000, we believe that what sets Chicory apart is our diverse experiences and skillsets coupled with our shared values. Learn more at www.chicory.co.

About the Role

As our Marketing Operations Assistant, you will play a critical role in establishing the value of Chicory’s adtech products in the digital commerce space. You’ll own numerous projects across our Marketing tools and systems, helping to optimize and scale our processes. You’ll help raise Chicory’s brand awareness nationally through the planning and execution of monthly events. If you get excited about coordinating events and branding, are passionate about streamlining processes, enjoy using data to tell stories, and are genuinely passionate about the customer experience, we would love to hear from you!

Responsibilities

• Maintain operational and marketing tools, including productivity tools (Jira) and CRM Tools (Hubspot, Salesforce)
• Collaborate with the Senior Manager of Marketing Operations and the Marketing team to develop operational and event strategies that align with Chicory's brand vision and company objectives (50% of time spent on operations / 50% of time spent on event coordination)
• Generate weekly reports on key performance metrics from our digital media campaigns
• Attend meetings with Sales and Strategic Partnerships teams to ensure alignment on events
• Support the research and implementation of new tools and software for the Marketing team and train team members across the company
• Work closely with the Marketing team to ensure event branding is consistent and aligned with the Chicory brand
• Develop and execute initiatives and create marketing materials that align with Chicory’s messaging and brand identity
• Own all event logistics, including managing conference budgets, product purchasing and shipping, and the creation of promotional materials
• Manage post-event evaluation and analysis, gathering feedback and implementing changes for future events
• Build upon team and company culture and act as a champion of Chicory Values & Principles
• Manage Chicory’s participation in monthly nationwide conferences and events

Qualifications

• Experience planning and executing successful events
• Excellent organizational skills with the ability to manage multiple tasks and priorities simultaneously
• A passion for events, branding, and creating exceptional experiences for our prospective clients
• Some experience with reporting and data analysis (including school projects or internships)
• Proficient in Excel (pivot tables, v-lookups) and Powerpoint
• Strong writing and proofreading skills
• Comfortable learning new systems, building out new tools or processes, and training team members across the company
• Exceptional attention to detail and strong problem-solving abilities
• Ability to manage up, prioritize, and ask for help when needed
• Flexibility to travel and represent Chicory at 1-2 conferences per year

The base salary range for this position is $55,000 - $65,000 annually.
Location: New York/Hybrid or Remote

Benefits & Perks

Focusing on your health and wellbeing:

• Comprehensive healthcare benefits, including dental + vision plans
• 14 paid holidays + flexibility to take paid time off for any other holidays you observe
• Free ClassPass membership
• Employer-paid membership to One Medical
• Flexible paid time off policy for vacation, sick days, mental health days, and more!

Creating a culture in which you can thrive:

• Annual learning & development stipend
• Fun and friendly office in NYC stocked with free snacks
• Dog-friendly workplace
• Flexible remote and hybrid work style arrangements
• Virtual and in-person outings and fun activities with our amazing team 

Supporting you financially:

• Competitive compensation package, including base salary + stock options
• 401k retirement plan
• Commuter benefits
• Flexible Spending Account (FSA) + Health Spending Account (HSA)

Our Philosophy
At Chicory, we know that we are strongest when every person is valued, respected and treated with dignity. We actively put aside assumptions and judgment and work to make space for all points of view. We do serious work but don’t take ourselves too seriously. We consider our playful spirit a competitive advantage to building better relationships and finding the smartest solutions. We produce the best results by hiring smart people and giving them the space, safety and the resources to do their work. We are building a company people love working with and working at.

Our Commitment Statement to Diversity, Equity, Inclusion, & Belonging

At Chicory, diversity, equity, inclusion, and belonging are key ingredients in our recipe for success. Our diverse experiences, backgrounds, identities, and ways of thinking elevate the level at which we operate; this allows us to innovate in old-school industries by looking not at how things have been done, but how they should be done. We are building a workplace built on merit and equity where every one of us has a voice at the table. 
Our Values

• Embrace Individuality
• THINK
• Make Chicory Fun!
• Operate with Empathy

Our Principles

• Be Good People: We bring the best out of each other by being good to each other. We operate with empathy, respect and integrity. We balance confidence with humility. We believe we can build a great company and have fun doing it.
• Seek to Understand: Leaders seek first to understand, then to be understood. Instead of
• Be Deliberate: Great leaders are intentional with their words and actions. We are direct. We avoid overcomplication. We strive to accomplish more with less.
• Have a Beginner’s Mind: Just because something has been done a certain way doesn’t mean it’s the best way. We actively take moments out of our day to reflect on the past, present and future. This allows us to look at each challenge with a fresh perspective and welcome viewpoints that challenge the status quo.
• Own It: Leaders are owners. They take full responsibility for their areas of the business. They actively seek out ways to make improvements and create efficiencies. They catch and fix issues before they are pointed out to them. They don’t take the role of bystander. They take pride in the work that they do.
• Demanding things of others, or throwing orders around, we ask probing questions to understand where others are coming from. Leaders are collaborative and strive to solve problems together.
• Bias for Action: Time will always be the limiting factor and indecision stifles progress. Most decisions are reversible. Leaders act today instead of waiting until tomorrow. The biggest mistake we can make is to be afraid of making mistakes.
• Separate Your Ego From Your Position: Great leaders actively seek out reality and are willing to change their stance. They promote positive conflict and let the best decisions come to light, even if it may cause them pain. They can admit when they are wrong and commit wholeheartedly to decisions once they are made. They fight for the greater good of the company, not themselves.
• Master Your Craft, Expand Your Knowledge: Leaders have a deep understanding of the business and the industry we operate in. They know how their skills impact their role, how their role impacts the business and how the business impacts the industry. They take time to read the world to anticipate the future. They are always improving themselves and those around them.
• Hold High Standards: The quality of products, services and processes determines the speed at which we can operate. Leaders set high standards for themselves and their teams. They hold these standards with conviction and actively communicate when they are not being met.