Learning Management System (Lms) Coordinator

WHO WE ARE:
Service, Respect, and Connection are core to the individual and collective TRS experience. We know that great service rests on a foundation of relationships that connect us all to an empowering and rewarding career. At TRS, we’re inspired by our diverse community who bring authenticity and commitment to our mission to improve the retirement security of public education employees and retirees throughout Texas.
As a group of achievers, we tap collaboration and innovation to raise the bar in performance, administering and counseling pensions and healthcare benefits to ensure certainty for the future of our members. We invite you to join us, where both personal and career growth are respected and where you can make a difference in our members’ lives every day.

Teacher Retirement System is looking for a candidate with experience working on the backend of LMS systems preferably with Cornerstone on Demand (CSOD). An applicant who is passionate about service and development and wants to grow with a dynamic organization!

Teacher Retirement System of Texas (TRS) is developing groundbreaking solutions to manage retirement & healthcare services as well as maximizing investment returns for the state’s public education employees. Succeeding in life is about commitment and hard work—maybe a favorite school teacher imparted that idea to you along the way. At TRS, we take that to heart and believe life can also be a balance between giving back while excelling professionally.

WHAT YOU WILL DO:

• Creates, publishes, and archives online courses; maintains user accounts, system parameters, and learning resources.
• Assists with the implementation, maintenance, and operation of the learning management system to meet internal clients’ needs.
• Ensures training and development programs in the LMS are continuously evaluated for relevancy and function.
• Provides customer service and technical/functional assistance to the technical support team and end users.
• Designs and develops custom reports.
• Researches complex LMS-related problems and develops innovative solutions.
• Develops and maintains organizational communication to ensure employees have knowledge of LMS protocol and structure.
• Develops policies, procedures, and guidelines related to the LMS and ensures users are trained on appropriate uses.

• Works with L&D team to design, develop, implement, and update training and presentation materials.
• Assists in assigning compliance training and generating training status reports.
• Researches and identifies vendors and speakers for Lunch and Learn program; requests quotes for services and submits for approval to purchase.
• Coordinates training logistics, to include scheduling classes, preparing class rosters, and reserving rooms and audiovisual equipment for classes.
• Assists in maintaining records of training/instructional activities and evaluating the effectiveness of courses/programs.

• Provides back-up support to department staff and quality service to department customers.
• Performs various administrative support and/or technical functions in support of agency operations.
• Develops items for the manager’s toolkit, including for the L&D page.
• Attends appropriate committee meetings and workgroups requiring OE participation.

WHAT YOU WILL BRING:

• Bachelor’s degree from an accredited college or university.
• High school diploma or equivalent and additional full-time directly-related human resources experience may be substituted on an equivalent year-for-year basis.

• One (1) year of directly related human resources experience.
• Master’s degree in a related field from an accredited college or university may substitute for up to one (1) year of the required experience on an equivalent year-for-year basis.

• None.

• Experience coordinating projects.
• Experience designing and tracking training programs.
• Experience conducting information-gathering or stakeholder interviews.
• Experience developing written communications, including newsletters or other marketing materials.
• One year full-time directly related human resources, training, learning and development, or other related experience.

• Customer service best practices.
• General office and business practices and procedures.

• Listening actively and demonstrating empathy.
• Planning, organizing and executing meetings and events.
• Critical thinking to identify problems, evaluate alternatives, and recommend effective solutions.
• Effectively communicating to a diverse population.
• Using a personal computer and various software programs to include Microsoft Word, Excel, PowerPoint, and Outlook.

• Plan, organize, and manage multiple projects and tasks simultaneously in a fast-paced environment.
• Establish and maintain harmonious working relationships with co-workers, agency staff and management, other organizations, and other external contacts.
• Be highly flexible and work effectively in a professional team environment.
• Work with diverse groups of employees and ensure employee engagement.

Military Occupational Specialty (MOS) Codes:
Veterans, Reservists or Guardsmen with experience in the Military Occupational Specialty ( http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf ) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Talent Acquisition at [email protected] with questions or for additional information.
To view all job vacancies, visit www.trs.texas.gov/careers or www.trs.csod.com/careersite.
For more information, visit www.trs.texas.gov.