Learning Management System (Lms) Administrator.

Department Information

State Of Colorado Residency Required

NOTE: This announcement may be used to fill multiple openings.

Colorado Governor Jared Polis is committed to building a Colorado For All, a place where everyone has an opportunity to succeed and live the Colorado way of life. Governor Polis is focused on lowering health care costs for hardworking Coloradans, transitioning the state to renewable energy sources, ensuring every Colorado child gets a quality education, and building an economy that works for everyone. The Governor's staff includes offices for budgeting, communications and outreach, legal counsel, legislative liaison, operations, policy and research, and scheduling.

Committed to Diversity - We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities. If you’re looking for a place where you can be your authentic self at work and celebrate the uniqueness of those around you, then we want to talk to you! State of Colorado employees were asked to reflect on their experience with equity, diversity, and inclusion. Click here to learn more about their experiences Colorado For All - Colorado Employees Reflect on Equity, Diversity, & Inclusion

We Offer a Generous Benefits Package Including

• Additional optional life and disability plans
• Optional 401(k) and 457 plans
• State paid short-term disability coverage
• Choice of 2 retirement plans (defined benefit or defined contribution)
• Training and professional development
• Credit Union membership
• Medical, dental, and vision plans
• State paid life insurance policy
• 11 paid holidays per year plus vacation and sick leave

To learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits.

This position will have the opportunity to participate in a fully remote schedule; however, may be requested to come into the office for business reasons, upon request by the hiring manager. **Please note - equipment provisioning and certain onboarding tasks will take place in person, in our Denver office, on the first day of employment.**

The Colorado Department of Early Childhood (CDEC) ensures the delivery of a comprehensive, community-informed, data-driven, high-quality, and equitable early childhood system that supports the care, education and well-being of all Colorado's young children, their families and early childhood professionals in all settings. CDEC provides access to collaborative, coordinated, quality early childhood programs and support to children, families, and early care professionals in an effort to best prepare Coloradans for future success. CDEC works with many partners, including parents, schools, child care providers, Early Childhood Councils, counties, Community Centered Boards, early intervention service providers, family resources centers, county human services, county public health, businesses, community organizations, and other stakeholders to provide high-quality early childhood and family support programs.

This Includes

The People Operations Division’s mission is to support people and operations by providing solution-driven guidance, resources, and education to foster a high-functioning organization. We do this through customer-centric service, collaboration, compliance, accountability, and helping others thrive.

• The full range of human resource services used to attract, develop, engage, and retain competent and productive talent needed to deliver the Department’s business, such as: recruitment/selection, job evaluation and pay and benefits administration, absence management, workforce planning, performance management, employee relations, dispute resolution, employee and organizational development, compliance with personnel rule and employment law, consultation and guidance to managers and employees, maintenance of official position and employee files, and HR metrics reporting.
• Department-wide safety and security, compliance of standard operating procedures, department wide event planning & coordination, managing the Department’s Emergency Action Plan and Continuity of Operations Plan
• Employee training and development, supervisor training and development, employee engagement, workforce planning, team building, the Cornerstone Learning Management System (LMS), and implementing mandatory training.

Description of Job

This position performs the learning management system (LMS) administrator technical and administrative functions. The LMS administrator is responsible for the maintenance of content, assets, and other resources used for learning and development including statewide compliance and cyber security awareness training; as well as the performance management program for the organization. The system administrator ensures the operational performance of the LMS, other CDEC eLearning platforms available for internal staff; and the performance management program (PMP). This position provides administrative support and accountability for the system including daily administration, reporting, employee inquiries/education, and consulting with internal customers serving as the subject matter expert for the system and continuing operations of the system to serve the learning and performance management program needs of the organization. Additionally, this position assists the unit with various projects and special assignments. Position works closely with the Human Resources Director to help manage the Performance Management component within the LMS; Department competencies, goals and tracking, deploying communication, and assisting staff in any troubleshooting.

Additional Position Duties Include, But Are Not Limited To

• Develop and provide system user training and management; serve as first line of support for users and learners
• Coordinate and provide administrative support for webinars, podcasts, and other professional education activities and presentation reviews.
• Serves as liaison with the vendor and investigates and resolves, with the assistance of the LMS provider, any data or system inconsistencies or discrepancies.
• Position partners with Human Resources to help manage the Performance Management component that is housed within the LMS; competencies, goals and tracking, deploying communication, and assisting staff in any troubleshooting from an interface perspective.
• Assists in maintaining learning within the LMS/PMP system that will meet all regulatory compliance needs and ensure data accuracy and integrity.
• Publishes/archives online/instructor-led courses; assigns training curricula; adds/deletes resources; monitors accounts; resets passwords; maintains security roles; and creates, updates, and maintains system parameters.
• Create evaluative tools and provide timely reporting and analytics to assess achievement of program goals.
• Provides LMS administration, management, and technical expertise to support the implementation and management of the CDEC’s portal for learning management system (LMS); and performance management program (PMP).
• Monitors course content, course approvals, and evaluation processes and ensuring processes are completed within given time-frames.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications

Seven years of professional experience in a combination of work involving instructional technology, learning and development, or maintaining and administering a learning management system.

OR

Graduation from an accredited college or university with a bachelor's degree in Instructional Design, Instructional Technology, Organizational Development, Industrial-Organizational Psychology or a closely related field; AND 3 years of of professional experience involving instructional technology, learning and development, or maintaining and administering a learning management system.

Please note: The required experience must be substantiated within the work experience section of your application and in the supplemental questions. Your resume will not be reviewed to determine if you meet the minimum qualifications; only the work experience section and supplemental questions of your application will be reviewed to determine this. “See Resume” statements on the application will not be accepted. In addition, part-time work will be prorated.

Substitutions

Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.

Additional appropriate education will substitute for the required experience on a year-for-year basis.

Definition Of Professional Experience

Work that involves exercising discretion, analytical skill, judgment, and personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

Preferred Qualifications

• Experience working in Cornerstone or another learning management system
• Experience with or understanding of instructional design and adult learning theory
• Technical support experience, to include troubleshooting problems, and providing timely resolution or escalation when necessary
• State of Colorado experience related to the duties of this position
• Experience managing a performance program
• Experience with content management: upload, organize, and update course materials, modules, quizzes, assessments, and multimedia content within an learning management system

Highly Desirable Competencies

• Superior customer service.
• Strong organizational skills.
• Exceptional interpersonal skills including forming and maintaining productive working relationships at all levels in the organization and with other stakeholders.
• Strong computer skills.
• Strong oral and written communication skills.
• Work independently while taking initiative and predicting stakeholder needs.
• Demonstrated accuracy, thoroughness, attention to detail, and ability to monitor own work to ensure quality.
• Innovative thinking and ability to recommend process improvements.
• Proven ability to analyze information and select the best course of action.
• Ability to work under tight deadlines and be adaptable to changing assignments

CONDITIONS OF EMPLOYMENT

• Employees who have been disciplinary terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.
• Applicants must pass a thorough background check prior to employment.

Appeal Rights

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.