Learning Management System (Lms) Administrator

Overview:
Administers and maintains the organization’s Learning Management System (LMS) to meet all regulatory compliance needs, ensure data accuracy and integrity and to support the learning needs of the organization
Responsibilities:
Leads the development and administration of the learning management system (LMS) to ensure orientation, education, and
competency records are complete and accurate.

• Develops and maintains the associated templates and learning pathways within the system to ensure orientation, education,

and competency records are complete and accurate.

• Manages all aspects of the LMS system which includes, but is not limited to, importing course content, course approvals,
• Enrolls and/or assigns team members in the appropriate courses in the LMS.

post‐tests, and the evaluation process to ensure tasks are completed within given timeframes.

• Analyzes, identifies, and communicates LMS system and business requirements to vendor.
• Sets and maintains security roles and access levels.
• Maintains data integrity rules and processes for the LMS, such as course descriptions, course or class changes, and
• Develops interactive, online training modules in collaboration with content experts.
• Evaluates business requirements related to using and configuring the LMS.

instructors.

• Creates and updates training requirements in the LMS.
• Investigates and resolves any data or system inconsistencies or discrepancies.
• Leads the establishment, documentation and enforcement of registration, scheduling, and cancellation policies and

procedures.

• Participates in department meetings and continuing education opportunities.
• Performs any other duties as needed to drive the vision, fulfill the mission, and abide by the values of the organization.
• Provides ongoing technical support to the learning management system.
• Works with educators to ensure proper setup and system support for complex learning activities within the LMS.
• Demonstrate a willingness to be an active participant in initiatives that have fundamental impact on the organization.
• Provides training and technical support to users, supervisors, and others who interact with the learning management system.
• Generates, analyzes, and distributes data reports.
• Audits compliance and certification requirements.
• Maintains all LMS instructor course materials and provides support related to document control system requirements.
• Accurately tracks new, deleted, and revised items in the learning management system including assessments.
• Performs all duties in an ethical manner consistent with the organization’s mission, vision, and values.
• Ability to work assigned hours, and occasionally outside assigned working hours as needed.
• Processes course updates and monitors user access for monthly usage reporting.

Thorough knowledge of and proficiency in the use of Windows based PC system, a range of software packages, including
Microsoft Word, Excel, Outlook, and PowerPoint, and Abode Acrobat Professional is required;

• Knowledge of online learning and web‐based applications;
• Knowledge and skill in current office procedures and practices, including operating general office equipment (computer, fax
• Knowledge of principles and practices of staff orientation and education;
• Knowledge of and proficiency in research, analysis and reporting methods;

machine, scanner, etc.);

• Ability to provide clarification and feedback;
• Strong ability to give clear direction and sequence information verbally, so others can follow and understand;
• Skilled in problem solving and decision making;
• Strong attention to detail and data accuracy;
• Ability to effectively prioritize multiple tasks and deadlines, with flexibility and capacity to identify and administer competing

operational priorities in a changing environment with creativity and resourcefulness;

• Ability to manage multiple projects that are complex in nature and broad in scope;
• Ability to effectively communicate with vendor’s software support staff regarding system specific issues
• Ability to write and speak effectively, clearly, concisely and professionally;
• Ability to manage group dynamics ;

Ability to simultaneously handle a large and diverse number of technical tasks and issues with tact, cooperation, and
persistence;

• Ability to create forms and letters, compile reports and various information regarding business operations, administration
• Ability to ensure high administrative and service quality;
• Ability to provide technical guidance to team members and leaders;
• Ability to define issues, interpret data and define options;

and other projects, as required;

• Ability to demonstrate promptness, dependability and attention to detail.
• Ability to edit documents and standardize procedures;
• Ability to maintain flexibility and adjust to changing conditions;
• Ability to produce and maintain accurate records and systems;
• Ability to work with minimal supervision; and
• Ability to manage information effectively;

Qualifications:
MINIMUM EDUCATION: Bachelor’s degree in computer science or related field.
PREFERRED EDUCATION: N/A
MINIMUM EXPERIENCE: Two (2) years’ experience with online learning management systems and strong working knowledge of elearning
development tools
PREFERRED EXPERIENCE: Four (4) years’ experience with online learning management systems, learning development or instructional
design, within the healthcare industry. Successful record of building effective learning experiences in the form of self‐paced eLearning
curriculums, assessments, infographics and other materials.