Human Resources Director Jobs

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Announcing aNEWexciting position for a highly skilled & experienced HR Director with a roll-up-your-sleeves and build-it mentality. If you are experienced in HR and looking for an opportunity to use your skills to develop programs and structure policies, this job is for you!

With 36 retail stores in Ohio, Delphos Wireless is now ready to expand to other states! We are seeking a talented HR professional to oversee all HR functions and collaborate with all members across the organization. SHRM certification or HRCI certification is required for this position.

At Delphos Wireless, our most valuable resource is our people – with a diversity of backgrounds, ideas, and life experiences. We are dedicated to providing our people with a friendly and family-like culture and environment. We want to convey a friendly, professional, efficient atmosphere that will instill confidence in our commitment and our ability to help our customers.

Summary:

As the Delphos Wireless HR Director, you will set an example for the team. This opportunity gives you the chance to build, lead, inspire, and provide outstanding customer service through day-to-day HR functions. You will work closely with Delphos Wireless leaders to optimize and achieve full success in Recruitment, Employee Relations, Performance Management, Compliance, Training, Benefits, and general HR Administration. This role is a key leader, responsible for researching and resolving associate concerns in a timely and thorough manner. Excellent working knowledge of HR Compliance related developments in state/federal employment laws is required. The ability to multi-task in a high-paced environment is essential. Must be able to maintain the highest degree of confidentiality, and inspire trust.

Responsibilities:

• Stay informed about industry trends and best practices in employee engagement and wellness to continuously improve HR strategies.
• Communicate policies to employees and provide guidance on their interpretation and application.
• Serve as a point of contact for employees' HR-related inquiries and concerns.
• Administer compensation and benefits programs, including salary reviews, bonus programs, and employee benefits enrollment.
• Coordinate and/or deliver training sessions on various topics, such as compliance, diversity, inclusion, and leadership development.
• Conduct interviews, reference checks, and coordinate the on-boarding process for new employees.
• Develop and implement recruitment strategies to attract qualified candidates.
• Process employee status changes, terminations, and employee data updates in HRIS systems.
• Collaborate with hiring managers to define job requirements and ensure a smooth on-boarding experience.
• Stay updated on federal, state, and local employment laws and regulations to ensure company compliance.
• Facilitate employee communication and engagement initiatives to promote a positive work environment.
• Support the performance management process by assisting with goal setting, performance evaluations, and performance improvement plans.
• Develop and update HR policies, procedures, and employee handbook to ensure compliance with employment laws and best practices.
• Provide guidance to managers and employees on performance-related matters, including feedback and development opportunities.
• Assist in conducting HR audits and ensure adherence to employment laws, reporting requirements, and company policies.
• Identify training needs and develop training programs to enhance employees' skills and knowledge.
• Develop and implement initiatives to promote employee engagement, including employee recognition programs, team-building activities, and wellness programs.
• Address employee grievances, conflicts, and disciplinary issues in accordance with company policies and employment laws.
• Assist with HR reporting and analytics, providing HR data and insights to support decision-making.
• Maintain accurate and up-to-date employee records, including personnel files, benefits documentation, and performance records.
• Process payroll and maintain accurate documentation.
• Ensure compliance with legal requirements and industry standards in relation to compensation and benefits.

Qualifications:

• Excellent communication and interpersonal skills, with the ability to build rapport and effectively collaborate with individuals at all levels of the organization.
• Strong problem-solving and decision-making abilities, with the capacity to balance the needs of the employees and the company.
• In-depth knowledge of HR best practices, employment/labor laws, and regulations.
• Strong understanding of talent acquisition and retention strategies, with experience in full-cycle recruitment and on-boarding processes.
• Demonstrated experience in employee relations, conflict resolution, and performance management.
• Bachelor's degree in Human Resources, Business Administration, or a related field. SHRM certification or HRCI certification is required.
• Proven experience as an HR Manager or in a similar HR leadership role, preferably within the Retail Industry, or related field.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Experience in policy development and creation of standard operating procedures.

Duties and Responsibilities

• Respond to internal and external HR related inquiries. Provide support to employees in various topics such as leaves, compensation etc.
• Administer benefit plans, including enrollments, changes and terminations
• Undertake tasks in performance management
• Oversee recruitment process, post positions, track candidates from application through to execution of offer;
• Plan and execute on key employee events such as Open Enrollment, Employee Recognition programs, and any other event requiring Human Resources assistance
• Promote Human Resources programs to create an efficient and conflict-free workplace
• Conduct employee on-boarding and all training associated with company policies
• Process and maintain accurate payroll records
• Maintain HRIS

Requirements

• Must be self-directed, self-motivated, detail-oriented, organized, and able to hit the ground running
• Bachelor’s degree required
• 4+ years of Human Resources experience
• SHRM Certification or HRCI Certification required
• Must have strong Microsoft Office skills

Company Information:

https://delphoswireless.net

Delphos Wireless wants to provide the best experience not only for our customers but also for our associates. That’s why we provide competitive pay and bonus structures, a generous benefits package, and a positive work-life balance. When you join the Delphos team, you are joining our family.

We provide the following:

• Safe Harbor 401k Plan (with company contribution)
• Competitive Salary & Bonus Structure (for eligible employees)
• Career Growth paths with Advancement Opportunities
• Discounted cell phone service (at company’s discretion)
• Comprehensive Group Health with HSA (with company contribution)
• Paid Time Off (after 1 Year of employment)

Delphos Wireless is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Thank you for considering this opportunity to join our team as a Human Resources Manager at Delphos Wireless!

Company History:

Delphos Wireless was organized in Dayton, OH in 2011. The company is continuously expanding and currently has operations throughout the Midwest. Delphos Wireless offers various services and products, operating as an Authorized Cricket Retailer. Delphos Wireless’s mission is to provide the highest level of customer service and furthermore to ensure that the interests of our customers and employees are at the forefront of our business. At Delphos Wireless, customer service is our highest priority. Employees are expected to be cheerful and respectful towards our customers and towards each other. We will never let our customers leave unsatisfied, unhappy or without answers and solutions to their problems. We will always listen to our customers’ needs and make every effort to provide our customers with the best solutions based on those needs. At Delphos Wireless, we foster an environment where employees are free to communicate issues, problems, concerns, and give suggestions for improving our business.