Human Resources Assistant Jobs

About Akron Children’s Hospital

Akron Children’s Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation’s best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children’s Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children’s Anywhere app, we’re here for families whenever and wherever they need us. Learn more at akronchildrens.org.

OUR PROMISES

• To treat every child as we would our own
• To turn no child away for any reason
• To treat others as they would like to be treated

Prior to the start date, full COVID-19 vaccination is required for employment. Full vaccination is defined as 14 days after the last received vaccination. Boosters are excluded from this requirement.

We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.

Summary

The Human Resources Assistant serves as the first point of contact for Human Resources to internal and external contacts. The HR Assistant provides customer service related to phone calls, electronic processing and employee requests.

Responsibilities

• Assists other HR departments as needed.
• Provides clerical support for the HR department including in-person and electronic filing and mail distribution.
• Receives and processes all off-site employee file requests.
• Reviews and processes Infor transaction approvals including but not limited to name and address changes.
• Handles HR related customer service inquiries and problems via phone or email.
• Processes employment verification, and employee memorials requests.
• Answers and screens incoming telephone calls and emails and follows through with appropriate action including solving or distributing the information to others.

Other Information

Technical Expertise

• Critical thinking and the ability to problem solve is required.
• Intermediate written and verbal communication skills are required.
• Advanced experience working with Microsoft Office (Outlook, Excel, Word) or similar software is required.
• Advanced customer service skills are required.

Education And Experience

• Years of experience supervising: None
• Certification: None. Ability to complete customer service training within six months of employment is required.
• Years of relevant experience: 0 to 2 years is preferred in office administration and customer service
• Education: High School Diploma or equivalent is required

Working conditions

• The employee must occasionally lift and/or move up to 50 pounds.
• While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.
• While performing the duties of this job, the employee is in the standing position the majority of the time, except when documenting patient care.
• The noise level in the work environment is usually quiet to moderate.
• This position works in an environment in which there is potential exposure to items that may present health problems. In order to mitigate this risk, the employee must wear appropriate protective equipment, demonstrate awareness of the environment, obtain knowledge of risk factors, and adhere to safety guidelines.

Full Time

FTE: 1.000000

Status: {lpl:JobRequisition. ReqRemoteWorkerACH}

Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

EEO is the law, please click/copy paste the link below to learn more:

https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf