Group Sales Manager Jobs

To fully develop the Group Market Segment both with the emphasis on Group production especially for higher rated, less price sensitive business within a specified geographic territory and vertical markets concentrating on the solicitation of new profitable business.

To merchandise as skillfully as possible the guest rooms and function space to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience.

To achieve monthly room night goals, develop and implement sales action plans, maintain positive interdepartmental communications and to complete special projects as assigned by the Director of Sales & Marketing.

• Assist in the development, implementation and follow-up of the Quarterly SMART Sales Action Plan.
• Maintain aggressive weekly telephone, site inspection and sales call goals.
• Follow up promptly on all leads.
• Maintain all files with current trace dates, accurate histories and all relevant information regarding booking activity.
• Is current and abides by all sales office procedures and systems.
• Promote a high quality company image by demonstrating professionalism to both clients and colleagues.
• Participate in daily business review meetings, weekly GRC reviews, bi-weekly sales meetings, and other meetings as required by the Director of Sales & Marketing.
• Recommend improvement of facilities and services as needed.
• Operational/Functional:
  • Maintain aggressive weekly telephone, site inspection and sales call goals.
  • Follow up promptly on all leads.
  • Assist in the development, implementation and follow-up of the Quarterly SMART Sales Action Plan.
  • Maintain all files with current trace dates, accurate histories and all relevant information regarding booking activity.
  • Is current and abides by all sales office procedures and systems.
  • Participate in daily business review meetings, weekly GRC reviews, bi-weekly sales meetings, and other meetings as required by the Director of Sales & Marketing.
  • Promote a high quality company image by demonstrating professionalism to both clients and colleagues.
  • Recommend improvement of facilities and services as needed.
  • Able and willing to assist with room set-ups as needed.
• Able and willing to assist with room set-ups as needed.

• Solicit accounts within assigned market segment utilizing Delphi, Knowland and other resources.
• Active involvement in industry associations and trade shows.
• Participates in development of all promotions related to multiple markets and market segment needs.
• Is knowledgeable of the subtleties inherent in the all market segments and of the role it plays in maintaining the profitability of the hotel.
• Prospect and develop new accounts in line with the hotel’s Mission Statement and Culture of Caring.
• Utilize “Sell Sonesta” to refer business to other Sonesta Hotels.
• Is current with all market related publications in order to stay on top of industry trends and uncover any potential leads.
• Strategy and Planning:
  • Solicit accounts within assigned market segment utilizing Delphi, Knowland and other resources.
  • Prospect and develop new accounts in line with the hotel’s Mission Statement and Culture of Caring.
  • Active involvement in industry associations and trade shows.
  • Is knowledgeable of the subtleties inherent in the all market segments and of the role it plays in maintaining the profitability of the hotel.
  • Participates in development of all promotions related to multiple markets and market segment needs.
  • Is current with all market related publications in order to stay on top of industry trends and uncover any potential leads.
  • Utilize “Sell Sonesta” to refer business to other Sonesta Hotels.
  • Is fully aware of all corporate sponsored promotions.
• Is fully aware of all corporate sponsored promotions.

• Submit trip sales reports within 7 business days of return.
• Participate in the ongoing forecasting process.
• Follow all P-Card and corporate finance policies and procedures
• Financial Management:
  • Achieve monthly room night and revenue booking goals.
  • Submit trip sales reports within 7 business days of return.
  • Participate in the ongoing forecasting process.
  • Follow all P-Card and corporate finance policies and procedures
• Achieve monthly room night and revenue booking goals.

• Leading with Passion
  • Responsible for ensuring success through the eyes of employees, guests, and owners.
  • Utilize and collaborate with resources across different departments and corporate office.
  • Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture.
  • Focus on the mission and well-being of the department, hotel, and company as a whole.
  • Lead by example and operate with integrity and respect.
  • Inspire your team to embrace and demonstrate our values and GUEST People Standards.
• Inspire your team to embrace and demonstrate our values and GUEST People Standards.
• Utilize and collaborate with resources across different departments and corporate office.
• Focus on the mission and well-being of the department, hotel, and company as a whole.
• Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture.
• Lead by example and operate with integrity and respect.
• Responsible for ensuring success through the eyes of employees, guests, and owners.

• Excellent organization skills.
• Demonstrable expertise in analysis and action taking.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Ability to utilize a computer, printer, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, and facsimile machine.
• Minimum of four years’ experience in hotel Sales preferred
• Hotel and specific market knowledge preferred.
• Track record of delivering exceptional guest and client experience.
• Appropriate professional appearance and demeanor.
• Excellent oral and written communication.

• Educational Assistance
• Paid Parental Leave
• Sonesta Hotel Discounts
• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• 401(k) Retirement Plan with Company Match
• Various Employee Perks and Discounts
• Health Savings Account with Company Match
• Company Paid Short Term and Long Term Disability Insurance
• Paid Vacation and Sick Days