Front Desk Supervisor Jobs

Attention current TriHealth employees:

Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.

The Front Desk Supervisor is responsible for all registration, scheduling processes, functions and staff management for the department. These responsibilities include, but are not limited to, staffing, processes, workflows, physician communication, auditing, training, evaluating, rounding on and reporting responsibilities of front desk metrics. This position requires that the supervisor spend > 75% of his/her time within the work area assisting with daily operations. The front desk supervisor must be able to effectively communicate with customers, staff, management, administration and physicians to establish and meet service levels. The supervisor must demonstrate proficiency in the IT systems that affect this department to effectively manage, problem solve, and provide patient satisfaction. The front desk supervisor will maintain reports that reflect the day to day operations meeting determined benchmarks. The front desk supervisor must have an extensive knowledge of reporting capabilities and the options available for the current registration and scheduling system.

MINIMUM REQUIREMENTS:

EDUCATION: Associate's Degree Other Healthcare or related field

EXPERIENCE: 2-3 years Business 1-2 years Front desk experience

SPECIALIZED KNOWLEDGE: PC Skills required, Customer Service, Team Development, Problem Solving, knowledge of front desk operations.

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Job Title: Front Desk Supervisor

Department Name: TAOB MONTGOMERY

Location: 10496 Montgomery Road

Hourly/Salaried: Salaried

Employment Status: Full Time Position

Bi-Weekly Hours:80

Shift: Day Shift

Weekend Commitment: No

Holiday Commitment: No

On-Call Commitment: No