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Front Desk Specialist Jobs

Company

CenterWell
Address , Louisville, 40202
Employment type FULL_TIME
Salary
Expires 2023-10-19
Posted at 8 months ago
Job Description

CenterWell™ represents our payer-agnostic healthcare services for senior primary care, home health and pharmacy. Launched in spring 2021, CenterWell creates experiences that provide patients with ease, comprehensive care and a personal approach. By placing each patient at the center — focusing on their unique needs and personalizing the care we deliver to them — we can help them lead happier, healthier lives.

CenterWell Senior Primary Care™ provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. It is part of Humana’s Primary Care Organization, which is the nation’s largest provider of value-based, senior-focused primary care.

More about CenterWell Senior Primary Care:

More than 85 locations, which are part of the 235 senior primary care centers operated by Humana’s Primary Care Organization.

Integrated care teams that include physicians, nurse practitioners, medical assistants, medical coders and center administrators.

Nearly 250,000 total patients served in 2022, including those in Medicare Advantage, value-based arrangements or other Medicare programs.

Responsibilities

CenterWell is a Subsidiary of Humana, seeking a Front Office Specialist, you are the first impression of the center. You will welcome patients and coordinate front-desk activities. The ideal candidate will have a friendly and easy-going personality. Front Office Specialist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately.

Clinic Address: 3151 S 2nd St, Louisville, KY 40208 (South 2nd)

Job Functions:

  • Welcomes patients and visitors.
  • Assists patients, answering patients' questions.
  • Appointment scheduling
  • Collecting patient charges
  • Verification of insurances
Being a part of the CenterWell team gives you benefits that include:
We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with company matching, tuition reimbursement, weeks of paid vacation time, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Required Qualifications

  • Willing to travel to nearby clinics to help when needed.
  • Excellent customer service and phone etiquette.
  • Familiarity with care and well-being resources, or ability to research and obtain information.
  • Knowledge of MS Office (Word, Excel, Outlook, Access)
  • 1+ years' experience in a patient-facing or customer facing position within a medical office or healthcare setting.

Preferred Qualifications

  • Experience with Senior population
  • Knowledge of Managed care and Medicare
  • Knowledge of medical terminology
  • Experience with EMR's

Working hours: Monday-Friday 8am-5pm

Additional Information

  • This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Alert:

CenterWell, is a subsidiary of Humana, value's personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from [email protected] with instructions to add the information into the application at Humana’s secure website.

Scheduled Weekly Hours

40

Not Specified
0