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Front Desk Supervisor Jobs

Front Desk Supervisor Jobs
By Hersha Hospitality Management At Broomfield, CO, United States
Perform other duties as requested by management.
Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
1 to 3 years of related experience.
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Perform bookkeeping activities such as balancing accounts and conducting audits.
Front Desk Supervisor Jobs
By Hersha Hospitality Management At Miami, FL, United States
Perform other duties as requested by management.
Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
1 to 3 years of related experience.
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Perform bookkeeping activities such as balancing accounts and conducting audits.
Front Desk Supervisor Jobs
By Hersha Hospitality Management At Culver City, CA, United States
Perform other duties as requested by management.
Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
1 to 3 years of related experience.
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Perform bookkeeping activities such as balancing accounts and conducting audits.
Front Desk Supervisor - The Donatello Resort
By Travel + Leisure Co. At San Francisco, CA, United States
1 year of supervisory or management level experience.
Administer schedule adjustments that satisfy all guest, associate, and financial requirements.
Provide hands-on training, development, and coaching for technical and soft skills customer service approaches.
Basic leadership skills with ability to coach, mentor, and train staff.
Excellent verbal and written communication as well as excellent hospitality service skills.
Working knowledge of various computer software programs
Front Desk Supervisor - Worldmark Midway Resort
By Travel + Leisure Co. At Midway, UT, United States
1 year of supervisory or management level experience.
Administer schedule adjustments that satisfy all guest, associate, and financial requirements.
Provide hands-on training, development, and coaching for technical and soft skills customer service approaches.
Basic leadership skills with ability to coach, mentor, and train staff.
Excellent verbal and written communication as well as excellent hospitality service skills.
Working knowledge of various computer software programs
Front Desk Supervisor - Wyndham Pagosa Springs
By Travel + Leisure Co. At Pagosa Springs, CO, United States
Working knowledge of various computer software programs including property management systems.
1 year of supervisory or management level experience.
Administer schedule adjustments that satisfy all guest, associate, and financial requirements.
Provide hands-on training, development, and coaching for technical and soft skills customer service approaches.
Basic leadership skills with ability to coach, mentor, and train staff.
Excellent verbal and written communication as well as excellent hospitality service skills.
Front Desk Supervisor Courtyard By Marriott
By Lafrance Hospitality At Lowell, MA, United States
Performs training and revenue management strategies with the staff
Maintains a positive, cooperative work environment between personnel and management
Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively
Supervises Guest Representatives, Night Auditors and acts as Manager on Duty as needed
Is knowledgeable about all brand standards
Minimum 1-2 years hotel front desk experience
Front Desk Supervisor Jobs
By Hersha Hospitality Management At Sacramento, CA, United States
Perform other duties as requested by management.
Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
1 to 3 years of related experience.
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Perform bookkeeping activities such as balancing accounts and conducting audits.
Front Desk Supervisor Jobs
By Hersha Hospitality Management At Dallas, TX, United States
Perform other duties as requested by management.
Supervise all guest services department managers.
2 to 5 years hospitality related experience.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures.
Review correspondence from guests and incident logs and direct staff according to information obtained.
Front Desk Supervisor - Worldmark Seaside Resort
By Travel + Leisure Co. At Seaside, OR, United States
1 year of supervisory or management level experience.
Administer schedule adjustments that satisfy all guest, associate, and financial requirements.
Provide hands-on training, development, and coaching for technical and soft skills customer service approaches.
Basic leadership skills with ability to coach, mentor, and train staff.
Excellent verbal and written communication as well as excellent hospitality service skills.
Working knowledge of various computer software programs
Front Desk Supervisor - Club Wyndham Legacy Golf Resort
By Travel + Leisure Co. At Phoenix, AZ, United States
1 year of supervisory or management level experience.
Administer schedule adjustments that satisfy all guest, associate, and financial requirements.
Provide hands-on training, development, and coaching for technical and soft skills customer service approaches.
Basic leadership skills with ability to coach, mentor, and train staff.
Excellent verbal and written communication as well as excellent hospitality service skills.
Working knowledge of various computer software programs
Front Desk Supervisor (Ft)
By SAHARA Las Vegas At Las Vegas, NV, United States
Assist the Hotel Managers with daily MOD responsibilities and support the Front Desk Representatives and Guest Service Agents
All hotel offerings, services and hours of operation
Performs various administrative tasks assigned by Hotel Managers and Director of Front Office
One (1) to Two (2) or more years of experience in a similar role preferred
VIP, Front Desk, Hotel experience required
Previous experience in a high-end luxury Gaming or Hospitality environment is desired
Front Desk Supervisor Jobs
By DoubleTree by Hilton Hotel Austin At Austin, TX, United States
One year experience in customer service in hospitality or similar industry.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
High school diploma required, college degree preferred.
Front Desk Supervisor Jobs
By Hersha Hospitality Management At Washington, DC, United States
Perform other duties as requested by management.
Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
1 to 3 years of related experience.
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Perform bookkeeping activities such as balancing accounts and conducting audits.
Front Desk Supervisor Jobs
By Pacific Palms Resort At City of Industry, CA, United States

Supervise Front Desk Operations for a busy & successful Resort. Front Desk is the heart of the establishment and serves as the foundation of each guest's stay. Responsibilities: To understand ...

Front Desk Supervisor Jobs
By Donohoe Hospitality Services At Chevy Chase, MD, United States
Notify Front Office Manager or Assistant Front Office Manager of any problems or situations involving guests, the hotel and/or staff.
Previous hotel front desk experience.
Good communication and interpersonal skills.
Supervise the operations of the Front Desk.
Maintain the highest productivity, employee morale, and guest service as possible.
Ensure that all hotel policies and procedures are followed.
Front Desk Supervisor Jobs
By Belmond At Santa Barbara, CA, United States

Belmond El Encanto, a Forbes Five-Star luxury hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors ...

Front Desk Supervisor Jobs
By Crescent Hotels & Resorts At Houston, TX, United States
At least one (1) year previous hotel front desk supervisor experience required.
Basic mathematical skills for cash handling purposes
Welcome guests, complete check-in process and explain hotel amenities/offers.
1 year: Front Desk Supervisor Experience
Flexible to work AM and PM shifts, mid-shifts, holidays, weekends and overnight shifts as needed
Must have the ability to communicate in English, both verbal and written
Front Desk Supervisor Jobs
By Hotel Viata At West Lake Hills, TX, United States
Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior.
Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents.
High school diploma or general education degree (GED); or equivalent combination of education and experience.
Two or more years related experience and/or training.
Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.
Maintain the integrity of the room inventory and optimize room revenue when blocking or rooming guests.
Front Desk Supervisor Jobs
By Hersha Hospitality Management At Tampa, FL, United States
Perform other duties as requested by management.
Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
1 to 3 years of related experience.
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Perform bookkeeping activities such as balancing accounts and conducting audits.

Are you looking for an exciting opportunity to lead a team of front desk professionals? We are looking for a Front Desk Supervisor to join our team and provide outstanding customer service to our guests. As the Front Desk Supervisor, you will be responsible for managing the front desk operations, ensuring that all guests receive exceptional service, and providing leadership and guidance to the front desk staff. If you are an experienced customer service professional with a passion for hospitality, we want to hear from you!

What is Front Desk Supervisor Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize tasks
• Knowledge of hotel operations and procedures
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills
• Ability to handle difficult customer situations
• Ability to work independently and as part of a team

What is Front Desk Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment

What is Front Desk Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Front Desk Supervisor Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Previous experience in a supervisory role

What is Front Desk Supervisor Job Responsibilities?

• Greet guests upon arrival and check them in and out of the hotel
• Handle guest inquiries and complaints in a professional manner