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Hotel Front Desk Supervisor Jobs

Front Desk Receptionist Hotel
By Harmony Plus Inc. At Miami, FL, United States
Minimum 1 year experience in reservation management within the hospitality industry.
Bachelors degree in hospitality management business administration, or a related field.
Strong organizational abilities to manage reservations, schedules and customer information.
Excellent communication and interpersonal skills to provide top-notch customer services.
Legal documentation to work in the U.S.
Front Desk Supervisor Jobs
By Sage Hospitality Group At Pittsburgh, PA, United States
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Performs other duties as assigned, requested or deemed necessary by management.
Ability to communicate information and hotel services to management and guests. Second language may be required.
Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
Excellent speech communication skills required for continual interaction with guests. Frequent use of phone.
Front Desk Supervisor Jobs
By Omni Hotels & Resorts At Dallas, TX, United States
To be experienced with various guest scenarios.
To be familiar with all hotel facilities and offerings.
Must be familiar with shift checklist and be able to run the desk in absence of the Assistant Manager.
Broad knowledge of Epitome, Synergy and Vingcard systems.
Previous front desk experience at a luxury hotel preferred.
Previous cash handling experience required.
Front Desk Supervisor Jobs
By Embassy Suites Charlotte-Concord Golf Resort & Spa At Concord, NC, United States
Assisting the Front Office Manager in the day-to-day operations of the front desk while ensuring 100% guest satisfaction.
Previous hotel front desk supervisory experience preferred or related supervisory experience.
OnQ and Hilton experience preferred.
Outstanding guest service skills; Strong hospitality skills.
You will look for new ways to enhance the guest experience
Registering our guests and assisting with guest departures while providing prompt and courteous service.
Hotel Front Desk Receptionist
By Lark Hotels At New Orleans, LA, United States

Hotel Front Desk Receptionist (3p-11p) Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our ...

Front Desk Supervisor Jobs
By Candlewood Suites New York City- Times Square At , New York, 10018 $21 an hour
Perform other duties as requested by management.
Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
1 to 3 years of related experience.
Assistant Front Office Manager – Front Office Manager – Assistant General Manager
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Hotel Night Audit / Front Desk
By MAINE COURSE HOSPITALITY GROUP At , Rockland, 04841 $19 an hour
Maintain knowledge of the local area, events, and hotel offerings
Offer them that first cup of coffee to help them get started with their day.
401K with generous company match
Welcome and Greet all guests in a friendly professional manner
Operate the front desk and be familiar with all its functions
Assist with Breakfast / Coffee Set up
Front Desk Operations Supervisor
By Marriott Vacations Worldwide At , Lihue, 96766

JOB SUMMARY Supervise the Front Office staff to ensure excellent owner/guest service. Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property ...

Front Desk Agent-4 Diamond Hotel
By Edgewater Hotel, A Noble House Hotel At , $23 an hour
Exceptional customer service experience and computer skills
Thrives off finding a way to yes for the guest, using good judgement and strong communication skills.
Experience using POS, Microsoft office, and other online software programs
Demonstrated skill in building rapport quickly and positively
Hotel experience with a similar property (preferred)
Springer Miller or other hotel systems knowledge
Front Desk Supervisor Jobs
By Holiday Inn Express of Woodbridge At , Avenel, 07001
Demonstrate a take-charge attitude and excellent communication skills in a highly visible and vital role
Opera experience is a plus
Effectively assist guests with check-in, check-out, and managing reservations
Respond to guest inquiries and resolve guest concerns in a timely, friendly, and efficient manner
Collaborate with fellow team members and other hotel departments to promote a positive work environment
Go the extra mile to make guests feel welcome, informed, and cared for during their entire stay
Front Desk Supervisor - Mountain Modern Motel
By The Yarrow Group At Wyoming, United States
Assist in training and performance management of front desk agents.
Comfortable using Property Management Systems and other pertinent software as assigned
Must have minimum of two-years front desk experience.
Strong background of supervisory experience.
Possess excellent verbal and written communication skills.
Closely monitor front desk operations including: reservations, check-ins, check-outs, upgrades, room moves, billing, and guest follow-up.
Front Desk Operations Supervisor
By Marriott Vacations Worldwide At , Breckenridge, 80424

Expected Fill Date 8/26/23 JOB SUMMARY Supervise the Guest Services staff to ensure excellent owner/guest service. Respond to any questions from owner/guests, and follow up with them to ensure ...

Front Desk Supervisor Jobs
By Navy Exchange Service Command At , Millington $36,751 - $44,000 a year
Acts as the resident expert regarding the Hotel's Property Management System (PMS), key card system and CORE inventory management system.
OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE:
Ensures security measures are maintained at all times. Ensures guest privacy is maintained at all times.
Supervises front desk operations and reservations including cashiering, reservations, and room assignments to maximize occupancy.
Supervises three or more NF-2 front desk personnel.
Trains, instructs, and supervises personnel assigned to the Front Desk both in a formal training setting and on the job training.
Circa - Hotel - Front Desk Agent
By Circa Resort & Casino At Las Vegas, NV, United States
Ability to communicate effectively with guests, team members and management in both written and verbal form
Must have previous cash handling experience
Must have basic knowledge of Microsoft Office, Outlook and Internet
1 year previous customer service experience required.
Responsible for practicing, supporting and promoting the Company Service Standards at all times
Accurately creating reservations and checking guests in and out
Hotel Front Desk Agent
By Stanford University At , Stanford $25.00 - $26.44 an hour
Demonstrated accurate cash handling knowledge and experience.
Must comply with the California Vehicle Code and Stanford University requirements when operating university-owned vehicles.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Answer multiple phone lines in a fast-paced and distracting environment; collect or pass messages to/from guests and employees as required.
Coordinate email travel inquiries with internal and external customers.
Perform routine hotel functions, such as taking reservations and registering and checking out guests.
Hotel Front Desk Supervisor, Wuksachi Lodge
By Delaware North At , Visalia $18 an hour
Computer literate in MS Office programs; some experience with property management systems preferred.
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
At least 2 years' experience in hospitality, front desk experience is preferred.
Good interpersonal communication skills in person and by phone.
Train and supervise the front desk associates to ensure adherence to quality standards, deadlines, and proper procedures.
Provide associates with guidance on handling difficult or complex problems or in resolving escalated complaints or disputes.
Supervisor Front Desk Jobs
By Sage Hospitality At , Napa $25.50 an hour
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Performs other duties as assigned, requested or deemed necessary by management.
Ability to communicate information and hotel services to management and guests. Second language may be required.
High school education or equivalent experience.
Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
Front Desk Supervisor Jobs
By Remington Hotels At , East Elmhurst, 11369 $23 - $25 an hour
Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
Accurately check AM and PM discrepancy reports.
Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
Ability to calmly work with high demand and/or upset guests
High work ethic and self-initiative
Front Desk Supervisor Jobs
By Marriott Vacations Worldwide At , Fountain Hills, 85268

JOB SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their ...

Supervisor Front Desk Jobs
By Hilton Grand Vacations At , Kissimmee
Other duties as assigned by management.
HGV Now Offers Day One Team Member Benefits!
Promote the Hilton Grand Vacation services and provide recognition and benefits to all present members.
Follow up on any unresolved situations in a timely manner and pass on appropriate information to other Managers/Supervisors for handling.
Highly skilled in solving practical problems, using good judgment to deal with a variety of variables in guest and business situations.
Excellent interpersonal and service skills.

Are you looking for a challenging and rewarding role in the hospitality industry? We are seeking an experienced Hotel Front Desk Supervisor to join our team and provide exceptional customer service to our guests. As the Hotel Front Desk Supervisor, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive the highest level of service. If you have a passion for hospitality and are looking for an opportunity to grow and develop your skills, this is the perfect job for you!

What is Hotel Front Desk Supervisor Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle cash and credit transactions
• Ability to handle difficult customer situations
• Ability to work flexible hours

What is Hotel Front Desk Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle cash and credit transactions
• Ability to handle difficult customer situations
• Ability to work flexible hours

What is Hotel Front Desk Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Hotel Front Desk Supervisor Job Experience?

• Previous experience in a hotel or hospitality setting
• Previous experience in a customer service role
• Previous experience in a supervisory role

What is Hotel Front Desk Supervisor Job Responsibilities?

• Greet guests upon arrival and check them in
• Answer guest inquiries and provide information about hotel services
• Process payments and handle cash and