Executive Office Manager Jobs

Office Manager
Almstead Tree and Shrub Care is a second-generation, family-owned arboriculture firm that has been offering environmentally conscious services the NY, NJ, and CT tri-state area since 1964. We are a TCIA accredited company that values our employee’s professional aspirations, career development, safety and quality of life.
We are looking for passionate professionals who want to enhance their career in tree care! We offer generous compensation, year-round work, paid time off, health and retirement benefits, inclusive company culture and so much more! If you are ready to enjoy going to work every day, come grow with us!

The Office Manager will provide general management of the New Rochelle office, and administrative support to a high-volume sales team. They must be extremely organized, able to multi-task, be skilled in English composition and grammar, and be comfortable speaking with a high-volume of clients on a daily basis. The ideal candidate will demonstrate professionalism, attention to detail, courtesy, and will enjoy communicating with others at all levels of the organization.
Responsibilities

• Conduct biweekly A/R meetings and assist with collections process
• Conduct weekly administrative staff meetings to determine allocation of resources
• Train and supervise administrative staff
• Enforce company policy and standards for customer service throughout the office
• Maintaining multiple sales calendars, creating work orders, daily debriefing.
• Conduct periodic performance reviews of administrative staff
• Assist in the renewal of all applicable company licenses
• Complete all tasks accurately and efficiently.
• Oversight of Plant Health Care department and backup to scheduling and daily client notifications; including running and review of reports; work order printing; contract approvals as needed; prepay processing as needed.
• Coordinate daily meeting with CEO to provide office update, relay customer concerns, close out daily billing, and review unapproved proposals
• Assist with end of month close, as needed
• Prepare monthly account invoicing and budgets for select commercial, municipal, and educational clients
• Provide additional administrative support to arborists and general office support
• Create detailed in-depth client specific proposals in conjunction with the sales arborists
• Handle information requests and e-mail correspondence, arrange conference calls, and schedule meetings.
• Gather payroll information weekly for submittal to the Accounting department.
• Maintain office supply inventory and oversee purchasing
• Administration of customer database and files, payment processing
• Customer service/inside sales: heavy phone work including outbound sales calls, lead generation, customer service support, and scheduling appointments
• Other duties as assigned
• Act as main point of contact between ownership and administrative staff
• Prepare Daily/Weekly billing details for Central Park Contracts (including logs)
• Coordinate work to be scheduled for clients including notification and appointment scheduling.
• Key account follow-up, accounts receivable follow-up, and collection calls

Requirements

• Minimum five years' experience in general office management and staff supervision.
• Experience dealing with high-volume clientele, and providing exceptional customer service.
• Prior experience creating proposals, reports and/or presentations highly preferred.
• Service Industry exerience preferred

Skills/ Abilities

• Proficient in Microsoft Word, Excel and Outlook.
• Two to four year degree in Business, Business Management, English, Communications, Literature, Journalism, or related field.
• Time management and organizational skills required.
• The ability to multi-task and handle heavy calendar entries.
• Must possess strong written and verbal communication skills including proposal writing skills
• High level of professionalism and phone etiquette.
• Education/Training

Benefits
We offer a competitive compensation package, $ 70,000 - 90,000 per year, medical and dental plans with employer contribution, 401K retirement savings plan, paid time off, and more!
Almstead Tree & Shrub Care Company, LLC provides equal employment opportunities to all employees and applicants for employment.
Almstead Tree and Shrub Care Co. is an Equal Opportunity Employer