Employee Relations & Culture Advocate

We heard you knock!

Job Purpose:

Oversee highly sensitive HR and Employee Relations issues across the enterprise that are raised from Masonite’s third-party ethics hotline and submitted through the local HR partner. This role provides an objective, consistent determination and remediation of cases and works in conjunction with local HR teams as required. Provides hands-on direction and support to employee concerns in the areas related to work environment and culture. Reports to VP, Human Resources, Diversity, Equity & Inclusion.

Main Responsibilities:

• Conducts investigations of highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews, analyzing data from various internal systems; case adjudication; proposing remedial action based on investigation findings; production of completed investigation documentation.
• Independently manages assigned casework, bringing investigations to closure rapidly and definitively
• Analyzes aggregate casework data to identify issue trends and opportunities for proactive issue mitigation.
• Correlates engagement survey data to issues arising throughout the enterprise.
• Uses exit survey data to make recommendations for change as it relates to cultural values and processes.
• Participates and helps in driving local/field engagement activities.
• Consults and collaborates with business partners, Corporate ER teams, Legal teams, and on complex employee investigations.
• Partners in analysis and revision of people programs, policies, and practices to sustain a positive work environment for all employees.
• Creates monthly/quarterly reporting on DEI metrics.
• Address issues that arise that from cultural pillars to help identify problems and/or areas of opportunities.
• The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.
• Analyzes casework trends and produces strategic recommendations to the business to proactively address systemic issues.
• Partners to engage in continuous improvement initiatives.
• Organizes and implements Global Diversity Summit in collaboration with other DEI employees
• Designs, collects, and analyzes multiple levels of employee and stakeholder feedback.
• Works proactively with affinity groups to drive engagement and membership.

Qualifications:

• Bachelor’s degree required (Masters preferred) in either business administration, human resources, labor relations, psychology, or organizational development
• 5-7 years of human resources experience within a manufacturing environment

Experience:

• Data analytical skills
• Strong listening skills
• Demonstrated ability to manage multiple, competing priorities, facilitate projects and business processes and work effectively both independently and as part of a collaborative team
• Experience serving as a company representative and a be a company representative in legal proceedings
• Ability to write clearly and concisely and document findings and recommendations
• Prior people leadership experience
• Experience and knowledge of how to conduct an investigation
• Strong collaboration and problem-solving skills required
• Excellent social skills and ability to understand dynamic situations

Certifications:

• S/PHR certification preferred
• Bilingual (Spanish) highly preferred
• Strong MS Office skills (Excel, PowerPoint, Word); experience working with and creating reports from an HRIS strongly preferred (Workday, Kronos).

We Help People Walk Through Walls

We respect the privacy of candidates for employment. Our Masonite Applicant Privacy Policy sets forth in more detail our privacy practices, including, without limitation, our collection and usage practices, of your personal information when you apply for a position with a Masonite entity.