Employee Relations Manager Jobs

At Modernizing Medicine, we look for passionate, innovative, creative Rock Stars!

• Best in Biz Award (Silver), Fastest-Growing Company of the Year 2021
• Inc. Magazine Best Workplaces of 2020
• BIG Awards for Business, Company of the Year 2021
• South Florida Business Journal, Best Places to Work 2021
• South Florida Business Journal, Business of the Year 2022

Modernizing Medicine delivers truly disruptive and transformative products and services that will impact the healthcare industry. The work we do makes a difference.

Our web and mobile applications are transforming healthcare information technology to increase practice efficiency and improve patient outcomes. We offer end-to-end specialty-specific solutions from practice management, through EMR to Revenue Cycle Management (RCM) that help our clients maximize their efficiencies.

Modernizing Medicine is hiring an Employee Relations Manager. As an integral part of the Shared Services People team, the Employee Relations Manager will be responsible for strategically shaping, defining, and managing the employee relations function, processes, and procedures to drive positive impacts on our workplace culture. The role will partner with People Business Partners, Legal, Benefits and Compliance teams to develop employee relations strategy policy and practice. They will also ensure cross-functional investigations and any disciplinary processes are handled fairly with consistency, speed and depth in mind, and in line with company values and applicable laws.

The Role

• Lead in the design, implementation and management of strategies and continuous improvement to employee relations framework and deliverables, including policies, procedures, and training.
• Partner with Training & Development to develop and implement training for employees, managers, leaders and the People team pertaining to employee relations and related compliance (e.g., training concerning policies, procedures, employee relations, and/or applicable state and federal legal requirements)
• Manage and conduct global workplace investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, violations of policies.
• Provide guidance as needed to People Business Partners on performance improvement plans.
• Partner with the Benefits Team to navigate personal employee issues and sensitive accommodation requests.
• Define and/or refine stakeholder engagement models to educate and improve on risk mitigation including setting escalation standards, ongoing training, and feedback loop processes.
• Maintain and protect accurate, confidential records regarding investigations.
• Continually monitor and maintain company policies and procedures while anticipating change, providing critical and timely input regarding consequences and implications of local law and best practices to all internal stakeholders.
• Collect and perform analysis of employment-related data such as turnover rates, exit interview data and employee feedback to identify trends and areas of improvement.
• Prepare comprehensive investigation reports with findings to include evaluation of any process gaps or practices that create legal risk in order to mitigate organizational liability.
• Collaborate/partner with People Business Partner to facilitate resolution of complaints when appropriate.
• Research employee policy trends and practices at global and local levels and help align with our ModMed strategies, philosophies and programs.

Skills & Requirements

• Ability to protect confidentiality and personal privacy while handling sensitive documents and records.Able to handle confidential information in a professional manner.
• Ability to competently analyze and synthesize documents and data to make objective findings.
• Thorough understanding and application of internal and external HR principles, concepts, practices and standards.
• Experience demonstrating effective consultation and influencing skills. Ability to build trust-based relationships at all levels.
• Successful experience with constructive confrontation, conflict resolution and analysis (problem assessment, solution generation).
• Exceptional written and verbal communication skills.
• 5-7 years of Employee Relations experience conducting investigations
• Bachelor's degree required.
• Ability to build strong working relationships across all levels of the organization, and ability to objectively coach cross functional partners through complex issues.
• Deep knowledge of federal and state employment laws and regulations and other pertinent HR strategic practices.Knowledge of EEOC Requirements ,STD/FMLA, Reasonable Accommodation, FLSA/wage-hour laws, etc.

Modernizing Medicine Benefit Highlights

• Weekly catered breakfast and lunch, treadmill workstations, quarterly onsite massages, onsite dry cleaning, onsite car wash and many more!
• Employee Resource Groups
• Health Insurance, 401(k), Vacation, Employee Assistance Program, Flexible Spending Accounts
• Professional development opportunities including tuition reimbursement programs and unlimited access to LinkedIn Learning