Document Processor - Remote | Wfh

We are on a mission to empower every child to dream big and reach their full potential, no matter where they come from or the challenges they face. Our CEO & Founder, Ron Packard, believes that every child should have the opportunity to be anything they want in life.
We are an education company committed to providing exceptional learning solutions to students and educators worldwide, regardless of their geographic, financial, or demographic circumstances. Our holistic approach encompasses high-quality content, cutting-edge technology, and outstanding schools that enable academic excellence and life-long success.
We are seeking a passionate and detail-oriented Document Processor to join our Enrollment Services department. You will play a vital part in supporting enrollment and registration functions for various educational institutions across diverse regions, including online learning platforms.
Your Responsibilities Will Include
Ensuring accurate and efficient processing of enrollment documentation from multiple systems.
Communicating clearly and effectively with families, guiding them through the enrollment process.
Collaborating with the Enrollment Coordinator team to prioritize tasks based on school deadlines and requirements.
Maintaining compliance with state guidelines for all incoming enrollment documents.
Verifying information for prospective student accounts and securely managing student records.
Working in a collaborative team environment to deliver exceptional service.
We are looking for candidates who possess the following qualities:
A Bachelor's degree or a minimum of three (3) years' experience in customer service, admissions, or related fields.
The ability to adapt quickly to remote working environments and embrace new challenges.
Excellent attention to detail with strong written and oral communication skills.
Outstanding problem-solving, time management, and organizational abilities.
A solutions-oriented mindset with a proactive approach to follow-ups.
A positive attitude and a strong work ethic to thrive in our diverse educational community.
Proficiency in using various software programs, including MS Office, contact management databases, and Gmail.
We value our employees and offer a comprehensive benefits package, including:
Generous paid time off to promote work-life balance and peace of mind.
Retirement contributions to secure your future.
Optional life and AD&D insurance for added protection.
Health insurance coverage (medical, dental, and vision) to support your well-being.
Employee Assistance Program to provide additional support.
Career advancement opportunities within our vast network of 4,000+ instructors and education professionals.
Our commitment to equality is unwavering, and we adhere to all federal, state, and local laws prohibiting employment discrimination. We celebrate diversity and provide equal opportunities for all individuals, embracing a range of backgrounds, experiences, and perspectives.
Employment Type: Full-Time
Salary: $ 12.00 22.00 Per Hour