Billing/Medical Records Specialist - Remote | Wfh

We are seeking a dedicated and detail-oriented Administrative Specialist to join our team and contribute to the seamless operations of our agency. As an integral part of our organization, you will play a vital role in managing billing and medical records processes for physicians, patients, payors, and the agency. Your focus on maintaining accurate patient health records and history will directly impact our commitment to quality care. This is a dynamic dual-role position, bridging the gap between two departments within our agency, while also offering opportunities to support various administrative functions.
Responsibilities
Efficiently navigate billing and electronic medical records software to ensure accurate and timely data management.
Assist in conducting audits and meticulously gather, upload, and file patient and billing information.
Foster excellent communication skills, both written and verbal, to address inquiries, route calls, and provide support to team members.
Exhibit problem-solving prowess and critical thinking to resolve billing and medical record inconsistencies and errors.
Collaborate with physicians, patients, insurance companies, and other stakeholders to ensure accuracy and completeness of financial and medical statements.
Maintain organized patient charts, ensuring their accuracy, completeness, and electronic storage.
Play an active role in project management within the agency, tracking progress and managing deadlines.
Uphold industry-specific policies, including adhering to HIPAA regulations for healthcare data privacy.
Showcase exceptional customer service skills by demonstrating empathy, patience, and professionalism in interactions.
Requirements
High School Diploma
Proficiency in Microsoft Office suite (Word, Excel, Outlook, and PowerPoint)
Strong interpersonal and organizational skills, with a keen eye for detail
Ability to effectively interact with colleagues and community members
Strong commitment to maintaining patient confidentiality
Adherence to organizational policies and ethical business practices
Completion of annual education requirements
Understanding and application of industry standards, regulations, and practices
Professional Attributes
Represent our organization with professionalism and positivity, both internally and in the community.
Embody the mission, vision, and values of the organization.
Exhibit exemplary customer service skills in all interactions.
Maintain punctuality and flexibility in work hours as needed.
Uphold the organization's Standards of Behavior and code of ethics.
Demonstrate excellent communication skills and a teamwork-oriented attitude.
Work Environment
Enjoy a traditional office setting with a collaborative atmosphere.
Remote work options are not available for this role.
Work Monday through Friday, from 8:00 AM to 4:00 PM.
If you are a motivated individual who thrives in a supportive and collaborative environment, this is an excellent opportunity to contribute to our agency's success. Join us in making a positive impact on patient care and organizational efficiency. Apply now to become a valued member of our team!
Employment Type: Full-Time
Salary: $ 15.00 18.00 Per Hour