Contract Coordinator - Remote | Wfh

Are you ready to join an amazing team and play a pivotal role in managing membership information for a dynamic and growing organization? We are looking for a friendly and detail-oriented Membership Operations Specialist to join our talented team. If you have a passion for accuracy, enjoy analyzing data, and love working in a fast-paced environment, this could be the perfect opportunity for you!
Responsibilities
Accurately entering membership information into our state-of-the-art contract management database system, ensuring all data is up-to-date and timely.
Being the go-to person for national sales inquiries, maintaining organized data logs, and delivering exceptional support to our valued customers.
Setting up new accounts within our financial system promptly and with precision, ensuring a seamless onboarding experience.
Utilizing customer account set-up reports to perform in-depth analysis, helping us better understand our members' needs.
Collaborating with our distribution centers and regional customer maintenance areas to troubleshoot and resolve membership issues, ensuring our customers' satisfaction is always a top priority.
Taking the lead in investigating late customer set-ups, identifying the root cause of any issues, and implementing the necessary actions for a swift resolution.
Embracing a variety of tasks that contribute to the overall success of our team and company.
Minimum Qualifications
Previous experience working with contracts, demonstrating your familiarity with this critical aspect of our operations.
Proficiency in SAP and MS Office, showcasing your tech-savvy skills that will help streamline our processes.
Ability to thrive in a fast-paced, high-volume environment, where your enthusiasm and dedication will make a significant impact.
Excellent communication skills, both written and verbal, ensuring clear and effective interactions with team members and customers.
A high school diploma or GED, demonstrating your commitment to continuous learning and growth.
Join us in this exciting journey of providing exceptional service to our members, and together, we'll achieve new heights of success! We offer a supportive and inclusive work environment that values your contributions and encourages personal development.
Employment Type: Full-Time
Salary: $ 18.00 Per Hour