Director, Technical Program Management, Enterprise Solutions

Description

Position at EVgo

Director Technical Program Management, Enterprise Solutions

About EVgo: EVgo (Nasdaq: EVGO) is one of the nation’s largest public fast charging networks for electric vehicles, and the first to be powered by 100% renewable energy. Our mission is to expedite mass adoption of electric vehicles by creating a convenient, reliable, and affordable EV charging network that delivers fast charging to everyone. EVgo’s owned and operated charging network is growing rapidly, and we’re working to triple our network size by 2025. We partner with multiple stakeholders including automakers; fleet and rideshare operators; retail hosts such as grocery stores, shopping centers, gas stations, and more to make our vision of electric for all a reality. The EV industry is one of the fastest growing industries in the country. Join us as we charge forward into an electrified future.

Position Summary:

As a Director, of Technical Program Management (DTPM), Enterprise Solutions you will join EVgo’s Solutions team, which is a fast-paced, results-oriented, hands-on group focusing on delivering end-to-end business and technical solutions across the value chain to EVgo’s B2B customers and partners.

As Director, you will be responsible for overseeing the delivery of EVgo’s Enterprise Solutions to EVgo’s customers and partners. The DTPM is a technical project leader and truly cross-functional. You will be working closely with our customers and partners to help ensure that each project scope is successfully delivered, in a timely manner – ensuring customers are able to actualize the full value of our solutions. You will work closely with Business Development, Hardware Engineering, Engineering & Construction, Software, Customer Experience, Account Management, and other internal teams to develop the overall project plan and deliver on the project scope. Utilizing a systems approach, bringing products, services, and support together, to oversee the implementation of our Enterprise Solution offerings for EVgo’s customers. Leveraging strategic thinking you can roadmap appropriate technical depth when required and articulate high-level summaries. Excellent written and oral presentation skills are a must. Successful TPMs have a proven track record designing and implementing Project/Program Management methodologies. You must be proficient in monitoring progress, identifying, and managing risks, effectively communicating with customers, and appropriately escalating both internally and externally when needed.

Responsibilities:

• Manage multiple projects simultaneously, build sustainable processes, and coordinate deployment and release schedules.
• Be the trusted advisor to our customers, helping them confirm, identify, quantify, and achieve their goals, while maximizing value of our solutions.
• Report progress on key technical goals to customer stakeholders at quarterly and executive business reviews.
• Provide timely escalation of technical, timing, or resource issues/risks to Technical and Operations leadership teams.
• Advocate for the customer by identifying and surfacing customer pain points and requirements to EVgo’s Product teams for the inclusion in roadmap prioritization.
• Develop best practices and thought leadership content based on experiences learned from the customer.
• Collaborate with customers and partners to directly manage technical delivery against program milestones and deliverables.
• Constantly identify programmatic risks, critical dependencies, and work to mitigate and reduce exposure.
• Ownership and maintenance of project delivery schedules, manage dependencies between teams through PM tools (Gantt, RACI, Smartsheet) and align across key internal stakeholder organizations.

Required Skills and Experience:

• Demonstrated success working directly with customers in technical program management or customer success roles, ideally in a fast-paced, technology-related environment.
• Minimum 10 years of experience doing technical program management.
• Understanding of the e-mobility and electric vehicle charging industry is preferred.
• Exposure to the e-mobility and electric vehicle charging industry is preferred.
• BS/MS in engineering/science, computer science or equivalent work experience.
• Willingness to travel to engage face-to-face with customers.
• Prior experience in software and hardware product management and product development processes.
• Great communicator with an ability to simply convey complex concepts to a non-technical audience.
• Strong technical skills to present data and information to varying audiences.
• Experience deploying SaaS products in enterprise environments and collaborating with multiple diverse stakeholders.

Employees are required to provide documentation of COVID-19 vaccination.

For job positions in CA, CO, and NYC, the estimated salary range for a new hire in this position is $130,000 USD to $140,000 USD. Actual salary may vary depending on job-related factors, which may include knowledge, skills, experience, and location. In addition to a competitive base salary, discretionary target cash bonus, and restricted stock units (subject to Board Approval). EVgo offers a comprehensive benefits package including health, life, and disability insurance, unbounded paid time off including parental leave, and a 401(k) plan.

To find out more, or to join the EVgo network, visit www.evgo.com. Connect with EVgo on Facebook and follow us on Twitter. At EVgo, we are committed to creating a more equitable and inclusive workplace where everyone feels welcome. Apply today to join our team and help make a meaningful impact in the fight against climate change. By proceeding, you consent to EVgo’s Privacy Policy and Privacy Notice for California Residents. More detail regarding personal information we collect, how we use that information, how we share that information, and your rights and choices can be found here.