Director Program Management Office

The Director – Project Management Operations oversees a team of high performing Project Managers who are tasked with delivering multiple, complex SaaS implementation projects on time and within budget for our customers. The Senior Director will also be tasked with creating a scalable, consistent, global project management framework that can be executed across Revalize’s entire product portfolio. Key responsibilities include:

Responsibilities:

• Ensure implementation projects are completed on time and within budget while maintaining a high level of customer satisfaction throughout the customer lifecycle
• Facilitates ongoing resource planning to ensure team maintains appropriate levels of billable utilization.
• Lead, organize, direct, and manage a team of high performing project managers
• Identifies process improvement initiatives to optimize and scale our project management and implementation capabilities globally
• Collaborate with peer organizations within PS (implementation, tech consulting, operations) and other Revalize organizations (e.g. sales customer success, etc) to execute on key strategic initiatives that can drive product and services growth.
• Track, forecast and measure billable utilization for the PMO team against established targets; ensure efficient deployment of project managers

Qualifications:

• Experience in M&A activity and a strong ability to integrate diverse teams and individuals towards a common goal.
• Experience working in matrixed and complex organizations and an appreciation of how to execute in a high growth, fasted paced environment
• 5+ years global customer facing project management experience (e.g. managing projects/customers in multiple countries)
• 7-10+ years as a project/program manager or project management office leader for high growth SaaS platform
• Ability to implement a project management framework that drives consistency and operational excellence.

Additional Information:

Qualified candidates will be asked to take a thirty-minute assessment as part of the recruiting process.