Director, People Experience And Culture

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Who We Are:

So, you’ve heard about being #addedtocart

At Cart.com, our mantra is “Be Brand Obsessed”. Why? Because we know that our lives are shaped by the brands we interact with daily. As a new disruptor in e-commerce, Cart.com’s mission is to not only help brands scale seamlessly, but also build a deeper connection with their customers. We obsess over

the brands we serve and the things they care about, and that passion is what drives us to provide a consumer experience like no other.

Since our founding in 2020, Cart.com’s one-of-a-kind e-commerce platform has quickly redefined how brands operate online. With our end-to-end world-class tools and services, we empower brands to manage their stores, find more customers, and deliver their products in one seamless experience. It is our mission to give brands the same capabilities as the world's largest retailers so they can do more of what they love—getting their great products into the hands of amazing customers.

We are always looking for entrepreneurial, innovative and determined humans who are eager to creatively transform the e-commerce space. Sound like you? Come hop on the brandwagon and discover what Cart.com is all about.

Cart.com is building a community that is committed to living out these 6 core values:

• WE THINK BEYOND THE BOX: We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.
• WE ARE OBSESSED WITH BRANDS: We live for brands and are fanatical about their success.
• WE DON'T GIVE UP: No one expected this to be easy. We are resilient— we dig in and keep going.
• WE ARE HUMAN: Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.
• WE SPEAK UP: Every person here has an obligation to question norms, voice concerns, and offer their perspective.
• WE WORK TOGETHER: We work with integrity and respect, ask for help, and extend the same help to others.

This position is open to applicants or individuals who are located in or willing to move to AZ, CO, FL, GA, IL, IN, MD, NV, NJ, NY, OH, OR, PA, TN, TX, UT.

The Role:

The Employee Engagement and Culture Director is responsible for developing, implementing, and overseeing strategies and initiatives to enhance employee engagement, foster a positive company culture, and drive employee satisfaction and productivity at Cart.com. This role plays a critical part in shaping the organization's overall employee experience and ensuring a vibrant, inclusive, and supportive work environment.

What You’ll Do:

• Drive employee engagement feedback and survey processes, analyzing data and trends to identify insights and actionable recommendations for enhancing employee engagement and culture.
• Design and roll out performance management programming across rganization.
• Create and execute initiatives and programs that promote a positive work environment including the design and roll out of reward and recognition programs in partnership with leaders and people function.
• Collaborate with cross-functional teams to design and implement effective communication channels, tools, and processes to facilitate transparent and open communication across the organization.
• Design and implement on boarding for various employee cohorts.
• Collaborate with HR and leadership to develop and deliver comprehensive training and development programs to support employee growth and professional development.
• Lead efforts to assess employee satisfaction, identify areas for improvement, and develop action plans to enhance overall employee experience.
• Develop and implement a comprehensive employee engagement strategy that aligns with the organization's goals, values, and culture.
• Act as a champion for diversity, equity, and inclusion (DEI) initiatives, ensuring they are embedded within the culture and practices of the organization.
• Serve as a trusted advisor to senior leadership, providing guidance and recommendations on organizational policies, practices, and strategies to improve employee engagement and culture.
• Monitor industry trends and best practices related to employee engagement and culture, staying abreast of new methodologies, technologies, and approaches to continuously improve strategies and initiatives.

Who You Are:

• You possess excellent project management skills, including the ability to prioritize and manage multiple initiatives simultaneously.
• You have worked at a fast-paced start-up and deadline-driven environment.
• You have proven experience in developing and implementing innovative employee engagement and culture initiatives.
• You have a demonstrated understanding of diversity, equity, and inclusion concepts and experience integrating DEI initiatives into organizational culture.
• You have exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organization.
• You have strong leadership abilities, with the capacity to inspire and motivate others towards a common vision and goals.
• You have an analytical mindset with the ability to collect and interpret data to drive insights and make data-driven decisions.
• You possess a strong knowledge of employee engagement best practices, organizational culture development, and change management principles.

What You’ve Done:

• Bachelor’s degree in human resources, Organizational Psychology, Business Administration, or a related field. Master's degree is a plus.
• 15+ years in a similar role, leading employee engagement, culture, or related initiatives within a fast-paced and dynamic organization.

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.