Digital Product Business Analyst/Project Manager

National Dental Support is an exciting start-up firm focused on providing best-in-class technology products and services to the dental industry.

Key Responsibilities

• Ensure the final product meets both functional and non-functional requirements
• Conduct stakeholder interviews, workshops, and brainstorming sessions to elicit, document, and prioritize business and technical requirements for digital products
• Effectively managing cross-functional teams and projects, including defining project scopes, timelines, budgets, and deliverables, while ensuring alignment with business goals
• Produce clear and comprehensive presentations and project documentation
• Analyze complex business processes, gather requirements, and translate them into actionable insights to drive digital product development

Qualifications

• Superior verbal and written communication skills, adept at bridging the gap between technical and non-technical stakeholders
• Bachelor's degree in Computer Science/Engineering preferred
• Proficiency in Agile frameworks (e.g., Scrum, Kanban)
• Dental / Medical industry experience a plus
• Experience in integrating user feedback into product development, resulting in enhanced user experiences
• Strong critical thinking and diplomacy skills; Business-savvy
• Knowledge of QA processes, including user acceptance testing (UAT), bug tracking, etc.
• Deep understanding of user-centered design principles
• 8+ years of relevant experience as a Business Analyst/Lead BA/PM
• 2+ years of supervisory experience
• Experience leading Agile development teams, ensuring iterative and incremental progress toward project goals

Benefits

• 401(k) matching
• Health, dental, and vision insurance
• Unlimited PTO
• Bonus pay
• Flexible spending account