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Customer Service Administrator - Irvine, Ca
Company | eStaffing Inc. |
Address | Irvine, CA, United States |
Employment type | CONTRACTOR |
Salary | |
Category | Staffing and Recruiting |
Expires | 2023-07-17 |
Posted at | 10 months ago |
Title: Customer Service Administrator
Location: Irvine, CA
Duration: 6 months
Job Requirements: QUALIFICATIONS
Education And Experience
Location: Irvine, CA
Duration: 6 months
Job Requirements: QUALIFICATIONS
Education And Experience
- Demonstrated ability to perform the essential functions of the job typically acquired through two or more years of directly related experience in technical product customer support or contract administration.
- Bachelor's degree (BA) in Business Administration or an equivalent combination of education and experience which has provided both theoretical and practical knowledge in the field.
- Ability to read, analyze, and interpret policies and contracts or agreements, and recommend changes to procedures. Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community.
- May require knowledge of international trade and export requirements. Maintains a thorough knowledge of products and customers.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to negotiate effectively to obtain best prices and terms on repairing, replacing, and delivering products and services.
- Ability to work on a variety of problems of moderate scope and complexity where analysis of the situation or data requires thorough identification of factors and analysis of impact; work within general work objectives; evaluate alternative solutions that may require coordination across multiple teams.
- Ability to effectively communicate and present information to team members, team leaders, and customers.
- Knowledge of warranty and maintenance agreements, industry practices, regulations, and policies. Knowledge of legal and regulatory requirements related to the aerospace industry and government procurement, if applicable.
- Knowledge of and ability to effectively apply implement continuous improvement principles and techniques. Proficient with standard business application software and specialized data analysis or materials systems (e.g., electronic data interface (EDI) or manufacturing resource planning (MRP) systems).
- Ability to effectively demonstrate team member competencies and participate in goal-setting, performance feedback, and self-development activities.
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