Manager - Ecommerce Jobs

# LifeStyles is currently looking for new talents #

About the Company

LifeStyles has a history dating back to 1905 when Eric Ansell first started making condoms in Richmond Australia.

Today LifeStyles is a Global leader in the sexual wellness sector, comprising a broad range of condoms, personal lubricants, and other related products and other products in over 60 countries.

The LifeStyles family of brands includes the leading global non-latex condom brand, SKYN®, along with local brands such as LifeStyles®, Manix®, Unimil®, and Blowtex®.

Outside of branded products, the Company also supports universities, NGOs, and other organizations as part of a broader effort to promote sexual health and prevent the spread of STDs and STIs. LifeStyles owns and operates manufacturing facilities in both Thailand and India, and it employs over 1,600 teammates globally.

LifeStyles Healthcare was created on September 1, 2017, when the consortium of Humanwell Healthcare & CITIC Capital private equity purchased the Sexual Wellness division from Ansell.

As of December 1, 2022, Lifestyles is owned by Linden Capital Partners, a Chicago-based private equity firm focused on the healthcare industry.

This is an exciting time to join us. We combine century-long history with the opportunity of a new beginning as a stand-alone company - this means a new way of thinking, the opportunity to explore new horizons and the chance to make a mark in an exciting, fresh business.

We are empowered professionals, and we are committed to creating a team of the world’s “best of the best.” Our business foundation is strong, among our values are Integrity and Respect, our people are highly engaged, and we are excited about a new phase in the company history. We have a focus on safety and teamwork - and we want you to join us!

Discover more about us at: https://www.linkedin.com/company/lifestyles-healthcare/.

curious to know what does every day look like at LifeStyles?

Find out by looking at employee testimonials: https://lifestylesglobal.com/careers

Hi we are #hiring! – Manager - eCommerce - North America

Position: Manager - eCommerce - North America

Location: New York, USA (Metro Area)

Job Summary:

The Ecommerce business at LifeStyles is growing and a key pillar to the strategic direction of the company. The Manager, eCommerce NA is responsible for the management of the Ecommerce business and execution of the company’s Ecommerce strategy in North America. In this role, your main responsibilities are to ensure operational excellence by implementing Ecommerce best practices throughout the retail process, driving brand growth, and increasing market share.

You will also oversee managing our Ecommerce expansion strategy into new channels and deliver a unified customer experience, on Amazon and other online channels. Your expertise in Amazon Vendor Central and Seller Central, along with a deep understanding of holistic marketplace selling best practices, will be crucial in achieving our strategic objectives.

This role demands a strong analytical mindset and a data-driven approach to decision-making to optimize our Ecommerce performance and ensure continued success in the rapidly evolving business. The role reports to Global VP, Omnichannel and resides in the North America Ecommerce team.

Responsibilities:

Drive Brand Growth and Market Share:

• Develop and execute Ecommerce strategies to increase brand presence, customer engagement, and market share in North America.
• Identify and capitalize on opportunities to expand our presence in existing marketplaces and explore potential entry into new ones.
• Collaborate with cross-functional teams, including marketing, sales, and product management, to align Ecommerce initiatives with overall business objectives.

Operational Excellence in Marketplace Management:

• Design and execute holistic marketplace selling strategies focusing on an omnichannel customer experience that maximizes revenue and profitability.
• Collaborate closely with agency and internal partners for both operations and company marketing to align digital marketing initiatives with Ecommerce objectives and improve online customer experience.
• Implement and maintain best practices across all marketplaces (pure play Ecommerce, retailer.com, DTC, etc.), leveraging all stages of the growth pyramid and marketing funnel.
• Manage and oversee operations within Amazon Vendor Central and Seller Central platforms, ensuring optimal product listings, inventory management, pricing strategies, and catalog management.
• Develop a comprehensive understanding of the Ecommerce landscape, including but not limited to various online marketplaces, direct-to-consumer channels, social commerce platforms, and last mile delivery services.

Leverage Strong Analytical Capabilities:

• Make data-driven recommendations to optimize content, marketing campaigns, product assortment, pricing, and promotional efforts.
• Set goals, define key performance indicators (KPIs) and develop actionable reports to track Ecommerce performance and identify areas for improvement.
• Utilize data analysis tools and leverage internal partner team’s insights from sales data, customer behavior, market trends, performance marketing, and more to make optimal decisions.

Requirements + Qualifications:

• Experience in a startup or high growth brand is a plus.
• Experience driving performance marketing strategy and execution is a plus.
• Demonstrated success in driving brand growth and increasing market share through Ecommerce channels.
• In-depth knowledge of holistic Ecommerce best practices and the ability to apply them effectively.
• Expertise in Ecommerce monitoring tools, platforms, and digital “tech stack” development.
• Experience in a “sensitive” product category is a plus.
• Results-driven, with a proactive and adaptable approach to problem-solving; high degree of ownership and accountability; unrelenting high standards for yourself and your teammates; voracious desire to learn new things.
• 3+ years of experience managing Amazon Vendor Central/FBA businesses required.
• 2+ years’ experience with Shopify, social commerce, and last mile services is a plus.
• Minimum 5-years’ experience within Ecommerce; CPG or Health and Wellness Ecommerce experience highly desired.
• Bachelor's degree in Marketing, Business Administration, or a related field. A Master's degree is a plus.
• Strong analytical skills, with experience in data analysis and utilizing insights to make data-driven decisions.

Associated Behaviors and Attitudes

• Entrepreneurial Spirit
• Curiosity
• Agility
• Ownership of tasks
• Being results – oriented.

Due to high number of applications, we would like to inform you that only selected candidates will be contacted.