Ecommerce Manager | Retail.com | Niche

Mission:

Drive Puig digital acceleration strategy & execution for e-commerce Niche business segment with a key focus on strengthening all steps of the funnel for our key retail partners. Spearhead robust commercial plans and growth initiatives for dotcom sales, online traffic, and new customer acquisition that deliver monthly and annual revenue goals. Current niche brands for this role include Christian Louboutin Beauty, Penhaligon’s, Dries Van Noten, L’Artisan Perfumers. Support of our key retailers in this role include Nordstrom, Saks, Bloomingdale’s, Holt Renfrew, Bergdorf Goodman, Neiman Marcus.

Responsibilities:

Puig performance analysis, competitive insights, retailers & trends expertise

· Establish a strong KPI tracker to clearly identify performance vs target; understanding gaps & address them

· Execute on-going competitive analysis as well as recommended strategies and tactics to improve our value equation to the customer (key to track retailer’s emails, retailers social accounts, competitive audits at key periods to draw insights to drive our business)

· Expand business & landscape knowledge to identify key business drivers

· Ensure key actions are in place to have best in class execution

o Ensure delivery of targets (sales, timely & quality of the execution of launches & portfolio updates), implement corrective action when needed

· Build knowledge & expertise to strengthen the funnel (affiliate strategies, Search, Email marketing, etc.)

· Be vocal about the color category to drive business forward on key brands on retailers and future retailer launches

· Experience in Beauty Specialty Accounts & Color or Fragrance is a must have

Build strong relationships with multiple retailers and internal teams

· Develop a strong partnership and efficient way of working with the .com teams at all of our retailers for the niche business

· Negotiate strong visibility with the retailers within Color and Fragrance categories

· Aggressiveness to drive their business & delivering targets

o Develop strong Strategy & Planning (ex: allocations, sampling programs, omni executions, ratings & reviews etc.)

o Ensure quality of execution (ex: product pages, strong visibility, gwps/samples set up on time, launches live on time, etc.)

o Test, learn, and implement new opportunities with retailers

· Put forward strong recommendations of campaigns & activations for new launches, key seasonal moments and key retailer timing in terms of assets, exposure, offers, and partner on media with team

Maximize efficiency of communication, leveraging the power of the cross-functional teams & resourcefulness (internal & external)

· Powerful written and verbal communications to align multiple parties: Coordinate with various departments within the company to ensure that all consumer touchpoints and messaging are working and measured harmoniously and efficiently

· Able to multitask, project manage, and handle multiple retailers and brands along with cross-functional teams internally and externally

· Leverage the power of the cross functional teams and form strategic relationships:

· Work hand and hand with KADs on an omni channel strategy and execution, while programming dotcom only executions where needed

· Work closely with marketing & media team members to provide merchandising vision to email, search and social campaigns

· Liaise with internal and external operations team on demand planning & fulfillment by requesting inventory, forecasting and communicating clear dates for launches and promotions aligned to the business needs

· Partner with the Global ECommerce team to develop merchandising calendar for item image, copy strategy, as well as learn and implement tactics from other countries

Skills:

· Bachelor’s Degree and a minimum 4-6 Years of Ecommerce/retailer.com/DTC/Digital experience

· Digital, Sales/eCommerce, Marketing experience preferred.

· Strong understanding of media data/research sources.

· Experience in color category and/or fragrance

· Track record of building brand awareness with an eye for message, content and stories.

· Significant experience and a proven track record of executing digital communication strategies and tracking ROI analysis as a result.

· Experience partnering with multiple retailers

o Must have a good handle on current trending products and strategies

· Innovative thinker and interested in first to market.

· Needs to be a creative problem solver, thrive in fast paced environment, prioritize and oversee multiple projects at once.

· Strong project management skills with the ability to handle multiple priorities.

· Attention to detail and work well with cross functional teams.

· Strong communication skills.

· Positive attitude and demonstrates a high level of maturity and presence.

· Highly proficient in Microsoft Word, Powerpoint, and Excel.

Ideal Profile:

· Agile, disruptive, hungry, creative, retail & sales savvy, digital / omni curious & craving to innovate on that front

· Passion for people & business are key

· Strong drive to rebuild and push strategic sales agenda

· Motivated to own their development, expanding project scope & responsibilities vs looking for title / promotions – we do not offer a typical career path but we give autonomy and the ability to make a great impact and therefore grow

EEOC:

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

As required by New York City salary transparency law, effective November 2022, the expected base salary for this position ranges from $95,000 - $110,000. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.

Diversity, Equity, and Inclusion Commitment:

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

About Puig:

Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.

Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Jean Paul Gaultier, Dries Van Noten, Penhaligon’s, and L’Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garçons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.

At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.