Ecommerce Manager Jobs

The Kith Ecommerce Manager must have strong team leadership qualities, communication skills, attention to detail, strong organizational/project management skills, and ability to coordinate multiple high-quality deliverables for success. This includes playing a key role in supporting Kith’s North American web team to ensure alignment and synchronization on process workflows.

RESPONSIBILITIES:

● Monitoring Kith’s release calendar to ensure site readiness

● Managing products, collections, merchandising, orders and content within a Shopify Ecommerce store

● Reporting on site performance, and deriving strategic opportunities for improvement based on data

● Synchronizing inventory and product information from ERP system

● Coordinating with cross-border partners and Shopify account manager on high traffic releases

● Aligning web fulfillment activities with retail operations and a third party logistics provider

● Monitor sales, returns and reporting

● Act in a liaison capacity between the web and retail team

● Handle escalated customer service requests

● Coordinating and and contributing to order review on all releases

● Creating and managing in-app drawings and winner selection

● Creating Draft Orders for all Kith employees

● This is a full-time position. As a global retailer, occasional evenings and/or weekend work may be required throughout the year. Please note duties, responsibilities and activities may change at any time with or without notice.

Experience:

● 5+ years of experience in eCommerce in the apparel industry

● Excellent written; verbal communication skills; highly organized

● Self-motivated and results-oriented

● Support Managers with project management knowledge

● Ability to work effectively in a team environment

● Customer communications

● Must have excellent time management skills, strong sense of urgency, be able to multitask, and work autonomously

Tools:

● MUST have Shopify experience

● Asana, Google Analytics, Hot Jar

● Strong Microsoft Office Skills, especially Excel, Powerpoint, and Word

● Slack/Email/

● VRP (Visual Retail Plus)

WHO WE ARE

Established in 2011, Kith is a leading lifestyle brand and progressive retail concept that’s celebrated globally for its ability to tell stories, evoke nostalgia, and connect product to the passion it’s woven with. Now in its eleventh year of business, Kith has in-house apparel lines for men, women and children, an ice cream parlor in every flagship, a full-service restaurant, and a retail footprint in three continents.

Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the company’s chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the brand’s CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for. Using Kith as a vehicle, Fieg has applied his signature lens to an impressive list of collaborators, including Coca-Cola, Nike, Versace, BMW, and many others.

KITH is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.