Claims- Field Claims Representative

• Provide superior and professional customer service
• Complete thorough claim investigations
• Interview insureds, claimants and witnesses
• Consult police and hospital records
• Evaluate claim facts and policy coverage
• Prepare reports of findings and secure settlements with insureds and claimants
• Inspect property and auto damages and write repair estimates
• Use claims-handling software, company car and mobile applications to adjust loss in a paperless environment

Salary: The pay range for this position is $57,750 - $79,800 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

• Strong interpersonal skills
• Excellent verbal and written communication skills
• Excellent problem-solving, negotiation, organizational and prioritization skills
• A valid driver’s license
• The ability to work unsupervised
• A bachelor’s degree.
• A desire to learn about the insurance industry and provide a great customer experience

If you are an Experienced Claims Representative:

Salary: The pay range for this position is $65,100- $94,500 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

• AINS, AIC, or CPCU designations, preferred
• Bachelor’s degree (preferred) or equivalent experience
• Ability to completely assess auto, property and bodily injury type damages, desired
• Excellent verbal and written communication skills
• Excellent problem-solving, negotiation, organizational and prioritization skills
• Strong interpersonal skills
• The ability to work unsupervised
• One or more years of claims handling experience
• A valid driver’s license
• Multi-line experience, preferred

Benefits in addition to compensation include:

• Paid time off (PTO)
• 401K with 6% company match
• Company car
• Company stock options, including Restricted Share Units and Incentive based stock options

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy benefits and amenities

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.

Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. Learn More.