Business Operations Manager, Upmt

The Business Operations Manager for US Prime & Marketing Tech [UPMT] is a highly-visible role that serves as a business liaison, thought partner to UPMT leadership on critical business and technical topics, and process owner for operational mechanisms that span across the organization.
A qualified candidate for this position possesses deep knowledge and expertise in operational processes (e.g., OP1, QBR, PRFAQs, Goal Management) as well as select technical or business fields, and is expected to develop a broad business understanding across UPMT and North American Stores more generally.
The ideal candidate is an experienced leader who communicates and influences effectively at all levels of the broader organization, thinks strategically, takes initiative, leads by example, and operates efficiently in a complex, global, and dynamic environment. You will gain a deep business understanding across the UPMT organization and adjacent teams as well as insights into leadership operations at scale across multi-functional, multi-layered teams.
Key job responsibilities
Strategic planning and operational mechanisms:

• Lead projects that require a single-threaded owner outside the existing program areas on an ad-hoc basis
• Manage creation and submission of sections for NAC-level OP1 and other planning documents as required
• Ensure implementation, execution, and auditing of organizational operating mechanisms, including recommendations for strategic deployment of leader’s time; tracking of goals, escalations, and forward-looking program updates; and review of strategic documents for presentation to NAC leadership and above
• Ensure adequate follow-up management of leader-requested action items or questions
• Manage the OP1 and QBR processes across UPMT teams including ownership and delivery of high-quality documents
• Participate in and lead select internal press release reviews and strategic deep dives

Leadership and communication:

• Align and execute agenda/topics for UPMT leadership (weekly staff meetings, offsite meetings, etc.)
• Prepare briefing documents for select external meetings
• Screen business opportunities and inquiries by taking select meetings on behalf of the UPMT leadership
• Develop and drive UPMT leadership calendar (e.g., local and global off-sites, All Hands, broadcasts, and extended leadership team engagement)
• Foster international relationship building (EU/India/Middle East) and connect with global teams
• Support effective communication of vision, priorities, and leadership culture across the organization (e.g., through leadership speaking opportunities, All Hands, engagement of extended leadership team, networking events) in liaison with UPMT leadership and HR
• Review all notes and action items prior to distribution for UPMT meetings with NAC leadership and above
• Drive content creation for internal and external executive presentations

About the team
UPMT's vision is to combine technology and science with innovation and creativity to pioneer the merchandising of the future. We will create intuitive, personalized and visually appealing cross-category shopping journeys (on and off-site) that help customers to engage with new, popular and relevant products, programs and brands.

• Experience engaging and influencing senior executives

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $142,500/year in our lowest geographic market up to $265,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.