Benefits Verification Rep/Data Entry Rep (Typist) - Remote | Wfh

Are you a people person with a passion for providing top-notch service? We're on the lookout for enthusiastic individuals to join our team as Multiple Data Entry/Call Center Representatives. If you're ready to make a meaningful impact and work with a major healthcare company, this could be the perfect fit for you!
About Us
We're a leading healthcare company based in Buffalo, NY, and we're eager to welcome new team members who are motivated to excel. Our fast-paced and dynamic environment is ideal for individuals who thrive on challenges and want to grow their careers.
Position: Benefit Customer Service Representative
What You'll Do
In this role, you'll play a vital part in assisting our valued clients with their healthcare and pension plans. You'll guide them through the enrollment process and support them with any updates they need to make. Through phone calls, webchat conversations, and emails, you'll provide personalized assistance, ensuring our clients receive the highest level of service.
Why You'll Love It Here
Growth Opportunities: Start with one client and expand your expertise by being cross-trained on multiple clients.
Flexible Hours: Enjoy a Monday through Friday schedule with no weekend shifts. We value your work-life balance.
Variety in Communication: Engage with clients through phone, email, and instant messages, adapting your approach to different communication styles.
Professional Environment: Work in a recognized service center in a professional building where your dedication is acknowledged.
Requirements
Education: High School Diploma or GED
Experience: Previous customer service or call center experience is a plus.
Language Skills: English proficiency is essential. Bilingual candidates fluent in Spanish or French are highly valued (additional compensation provided).
Details
This is a remote role, but you must be local. You'll start on-site to pick up equipment and occasionally attend meetings or major projects.
Your commitment to confidentiality, professionalism, and sensitivity in handling client information is crucial.
Your schedule may vary between 32 to 40 hours per week, ensuring flexibility to meet client needs.
Ready to Join Us?
If you're ready to embark on an exciting journey with us, apply now! Our dedicated team, led by Chin Yang, is eager to connect with you and explore the possibilities.
Employment Type: Full-Time
Salary: $ 16.00 17.00 Per Hour