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Company | SS&C Eze |
Address | New York, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-09-03 |
Posted at | 9 months ago |
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
- Extra Perks: Discounts on fitness clubs, travel and more!
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Your Future: 401k Matching Program, Professional Development Reimbursement
- Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
- Training: Hands-On, Team-Customized, including SS&C University
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Interacting with clients throughout the day on product inquires
- Develop an understanding of financial technology and how our investment products play a critical role in the marketplace.
- Assessing, troubleshooting, and managing client requests while providing real-time solutions
- Analysts are empowered to manage a diverse set of operational and product support responsibilities, collaborating across numerous teams and systems
- Immersive product and industry training that lays the foundation for technical and capital markets knowledge.
- Opportunity to build your internal network and grow your career based on individual skills and interests. Advancement opportunities within the Solutions group or through various pathways across the organization including Client Engagement, Client Success, Product Management, or Sales.
- Acting as an escalation for client counterparties and internal teams for appropriate issue resolution
- Hands on client experience developing relationships with Portfolio Managers, Traders, Operations, and Technology teams within our hedge fund, asset manager, and sell-side partners.
- Superior problem-solving and analysis skills.
- Desire to work directly with clients building relationships.
- Ability to take initiative and handle increasing responsibility and autonomy over time
- Strong client facing skills demonstrated in excellent verbal and written communications.
- Bachelor’s Degree or 0-2 years of relevant experience in customer service and/or technology field
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