Account Strategist, Engage, Google Customer Solutions

Minimum qualifications:

• 2 years of experience in advertising, sales, marketing, consulting, or media.
• Bachelor's degree or equivalent practical experience.

Preferred qualifications:

• Knowledge of Google Ads, traditional and online marketing strategy and tactics.
• Experience in advertising sales, media account management, and achieving goals to drive client growth.
• Experience in consulting, entrepreneurship, or digital marketing, executing multi-quarter strategies.
• Experience working with and communicating effectively with advertisers, agencies, or clients and influencing executive-level stakeholders.
• Ability to assess and solve client needs via sales techniques, including effective questioning, objection handling, and competitive promoting.
• Ability to leverage data to uncover insights to support proposals and analyze impact.

About The Job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
The US base salary range for this full-time position is $79,000-$114,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
Responsibilities

• Identify key customer stakeholders, including C-level and business owners, to support customer business objectives and annual digital marketing plans. Assess and solve customer needs via various techniques.
• Conduct outbound calls to establish relationships and work with existing Google Ads customers to generate growth and improved customer success.
• Manage a portfolio of medium-sized businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and creating multi-quarter plans for achievement.
• Implement creative ways to improve customer relationships, tailor and share performance-enhancing suggestions, and promote other Google products.
• Collaborate within the business team, aligning workflow among team members to execute on a plan and ensure accountability to meet or exceed goals while prioritizing and delivering outstanding customer experience.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .