Associate, Finance & Business Operations

About Us

We Make Knowledge Worth More.

Kajabi is an incredible place to work (if we do say so ourselves). We call our customers our Heroes because they are. We celebrate and support every one of them working to create a thriving business based on what they know and share with the world.

With our robust product features, Heroes have a single ecosystem in which they can publish, market, and sell online courses, membership sites, communities, and other digital products. Tens of thousands of entrepreneurs rely on Kajabi to build and manage their online businesses, and we are proud to have enabled these entrepreneurs to generate over $5.5 billion in sales from over 80 million customers to date.

Kajabi is at another inflection point. With over $100 million in revenue and a significant round of funding that values the company at more than $2 billion, we are writing the next chapter in our journey to build a great, enduring company that redefines the knowledge economy.

Learn more at www.kajabi.com.

Associate, Finance & Business Operations

The Associate, Finance & Business Operations will help drive company-level strategic and operational initiatives that accelerate Kajabi’s growth, performance and market position in the Knowledge Economy through the analysis of data.

The mission of the Associate, Finance & Business Operations will be to align Kajabi’s execution to its strategic vision by partnering with leaders across the company to develop business and growth strategies, refine Kajabi’s understanding of market trends and opportunities, drive key strategic and operational projects and to be the financial reporting “source of truth” for customer and revenue analytics.

With a combination of exceptional analytical skills, an insatiable curiosity and an entrepreneurial “get stuff done” mindset, the Associate, Finance & Business Operations will help Kajabi better understand its customers and products and will drive changes that shape the future of the company.

The role will report to our Senior Manager, Finance & Business Operations located in our Irvine, CA office.

The Impact You Will Make

• Tackle ambiguous strategic questions facing the business
• Develop a deep understanding of the key growth drivers of the business and the roles of Kajabi’s functional teams in executing growth initiatives
• Serve as a point person for the Executive Team in understanding metrics, movements and trends in the business, specifically as they relate to historical customer data and trends such as churn, retention and pricing
• Work with senior leaders across Product, Engineering, Customer Support and Marketing to define strategic priorities and goals that translate into a trackable forecast; manage and track forecasts along with other “top level” metrics that help inform company-wide planning and goal-setting
• Support the Finance & Business Operations team in all aspects of reporting and communication with external stakeholders (e.g., Board Members, Investors)
• Partner with leaders throughout Kajabi to build business cases for new initiatives; drive the “follow through” on those initiatives to ensure smooth execution
• Execute and enable all financial analysis related to improving the company's financial performance
• Drive financial budgeting, planning and forecasting processes and lead modeling of customer-level data and revenue projections
• Define critical KPIs, dashboards and operating rhythms to help functional teams manage performance and establish operational rigor
• Develop monthly, quarterly and annual financial performance summary presentations

Attributes For Success

• Familiarity with: Rippling, Greenhouse, Jira, Slack
• Dexterity with creation, management and presentation of complex financial models
• Ability to “roll up your sleeves” to execute a self-designed process starting from analytics through the final reporting deliverable
• BI, consulting, investing, analytics, growth and/or product management experience
• Proactive, self-directed and high-energy contributor with commitment to and ownership of work product
• Strong communication skills with agility to converse with technical teams and to share insights with non-technical senior audiences
• Great to Have Technical Skills: SQL, LookML, HEX, R, Python, Tableau, VBA, Financial Planning software (Mosaic, Causal, Pigment, etc.)
• Comfort analyzing large sets of customer data and related industry metrics, including churn, retention and pricing
• “Safe hands” and ability to present financial information accurately
• 2+ years of direct technology / SaaS experience at a fast-growing company
• Ability to operate “full stack” and to query data, interpret and analyze data and make clear, compelling insights that drive action
• Structured “systems” problem solving ability that balances quick wins and actionability with long-term, scaled solutions through repeatable systems and processes
• 3 - 5 years of experience in a variety of financial, strategic, analytical and operational roles
• Required Technical Skills: Excel (& other Office products), Google Products (GSuite, GCP, Google Analytics), Looker
• Track record of communicating financial information to executives and external parties
• Comfort with operational details such that partnership with analytical, data, product and engineering teams is seamless and execution-focused
• Entrepreneurial disposition and a self-starter capable of independently seeking information, corralling resources and delivering results
• 2+ years in consulting, venture capital, investment banking, or private equity

Bonus Capabilities

• Interest in all-things related to the Creator Economy!
• Working knowledge of SaaS KPIs, ARR, MRR, NRR, Churn, LTV, CAC, and cohort based analysis
• B2C or B2SMB SaaS experience is a plus!

Kajabi Team Benefits Package

• Company sponsored HSA account
• Company funded mental health resources
• Fitness incentives package
• Casual Dress
• Equity
• Educational Allowances
• Flexible vacation policy
• Company paid premiums for medical, dental and vision insurance for self and family
• Company 401K, 100% match up-to 6% of employee contributions
• Wellness perks
• Telecommuting

How To Apply

Sound like a good fit for you? Click apply, below!

Remote and local applicants welcome! Links - Send along any links that best showcase your experience, i.e. your portfolio, LinkedIn, blog posts, other writing samples, etc.

The salary range for this US-based role is $78,536-$104,715 + bonus + equity + benefits (health, welfare, retirement, and paid leave). Our salary ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum target for new hire salaries. Actual base salary may vary based upon, but not limited to, internal equity, internal salary ranges, market data, applicant's skills and prior relevant experience, education, certain degrees, training, certifications, geographic location, travel requirements, and business needs.

Kajabi LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, veteran status, or any other basis protected by applicable law.