Assistant Vice President - Fraud Practice

Assistant Vice President - Fraud Practice Team

Location: East/ Central Region-United States

We are a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies.

From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.

Our focus is to make sure we have the right set of people delivering what we promise. People who think with design, dream in digital, and solve problems with data and analytics. People who obsess over operations, focus on the details, and lead change by being curious, incisive and courageous in everything they do—on a foundation of unyielding integrity.

We are Genpact. Transformation happens here. Come, be a part of our exciting journey!

Inviting applications for the role of AVP, Fraud Practice Team

Responsibilities

Ø Execute short cycle diagnostic projects

Ø Assist in the sales cycle process by responding to proposals and helping build award winning solutions

Ø Driving transformations for internal and external clients.

Ø Help implement digital assets

Ø Infuse external breathing by conducting primary and secondary research on relevant topics

Ø Create & update fraud collaterals - build on knowledge base of fraud practices

o Creating new case studies

o Updating Schema

o Updating capability decks

Ø Drive SEP Benchmarking framework and draw insights

Ø Generate impact through Operational Excellence frameworks like CMP

Ø Evangelize the solution and work along with the delivery teams to implement and strengthen the value proposition

Ø Evaluate new tools and platforms to optimize the process / service line. This includes exploring partnership opportunities, structuring strategic alliances and keeping a pulse on competitor solutions

Ø Identify performance bottlenecks in the process and recommend technology led interventions that can be introduced

Ø Participate in the presales process including but not limited to RFP/RFI responses, POC management, bid management, price management and overall deal solutioning

Ø Create technical design and functional documentation for incumbent solutions created

Ø Develop training & modify fraud domain training content for agent training

Qualifications

Minimum qualifications

Essential

Ø Deep expertise in Fraud Operations/Strategy and Risk Management role.

Ø Ability to build deep client partnerships

Ø Intellectual horsepower

Ø Commercial Savvy

Ø Excellent communication and executive presence to connect at CXO level

Ø Ability to influence multiple internal stakeholders

Ø Ability to work in an ambiguous environment

Ø Energy/Hunger for driving Growth.

Ø Graduate/Post Graduate in Statistics / Economics or MBA – Finance with experience in Consumer / Retail banking vertical.

Ø Good Communication Skills.

Ø Self Starter / Extremely self motivated and ability to work independently.

Ø Deep Domain Fraud experience

Ø Exposure to Lean Six Sigma

Ø Strong Communication and Presentation skills

Qualifications

• Strong Interpersonal / Communication Skills/ Clear Thinker /Team Player
• Strong hand on knowledge Fraud operations/strategy essential.
• Ability to work in diverse environment and deal with ambiguity.

“The approximate annual base compensation range for this position is $120,000 to $160,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.