Vice President, Operations Jobs

Hubble Contacts (Hubble) pioneered private-label daily contact lenses sold directly to consumers through a subscription-based e-commerce business model. The company was founded in 2016 with the mission of delivering high-quality lenses at an affordable price point in a manner that had never been offered before.

Historically, four manufacturers controlled about 95% of the contact lens category in the United States and Canada and set prices much higher than a fair and open market would tolerate. Enter Hubble: a company offering a more affordable and consumer-friendly option than any product currently on the market. Hubble recently launched ContactsCart, offering its customers alternative manufacturer brands, including Bausch & Lomb, CooperVision, and Johnson & Johnson, at a meaningful discount. The company is also exploring strategic opportunities for new product launches, including toric lenses and eyeglasses, and entering new distribution and retail channels.

Due to the rising prevalence of eyesight disorders coupled with an increase in consumer spending, Hubble is uniquely positioned to capitalize nationally and internationally on the growth of a global contact lens market predicted to reach $17.7 billion by 2025.

Position Summary

As an industry leader, Hubble recognizes the paramount role of operations and compliance in driving internal efficiency and harmonious interactions with multiple partners. We seek a visionary Vice President of Operations to lead our end-to-end supply chain optimization. In the role, you will assume a pivotal leadership position, steering the entire spectrum of supply chain management, orchestrating seamless vendor relations, and optimizing logistical frameworks. Your strategic acumen will be instrumental in propelling growth and enhancing operational excellence. Through adept oversight, you will elevate Hubble’s product quality and strategically collaborate with cross-functional teams and stakeholders.

Requirements The ideal candidate has the following:

• Ensure adequate inventory management based on accurate demand projections
• Close attention to detail and strong organizational skills
• Strategic Planning and Growth:
• Develop and implement strategies to optimize supply chain efficiency and reduce costs while maintaining high-quality service
• Oversee manufacturer management, freight, and customs operations, and ensure efficient product shipment to customers
• Develop a strategic plan to position the supply chain as a driver for business development and profitability growth
• Experience in inventory forecasting, inventory control and distribution systems
• Provide insights and recommendations to senior leadership on operational improvements and growth strategies
• Forecasting and Purchase Order Management:
• Strong Excel skills and ability to work with large data sets; prior experience with SQL a plus
• Optimize logistics processes to minimize lead times and reduce costs
• Excellent written and oral communication skills and ability to operate cross-functionally within the organization
• Experience managing a distributed team with strong leadership and development skills
• A proactive and collaborative approach with high accountability
• Collaborate with vendors to enhance product quality, streamline processes, and drive continuous improvement
• Bachelor's degree required
• 8+ years of experience in e-commerce operations and leadership
• Compliance:
• Supply Chain Management:
• Vendor Coordination and 3PL Management:
• Supervise the company's quality and prescription verification teams to meet consistent product quality and compliance standards.
• Lead the forecasting process and collaborate with cross-functional teams to write purchase orders accurately
• Review and implement quality assurance measures and processes to improve Hubble's compliance posture
• Transportation and Logistics:
• Build and maintain strong relationships with existing vendors and service providers
• Oversee outbound shipping and freight for the direct to consumer shipments
• Assess vendor performance, negotiate terms, and evaluate potential new providers based on business needs and goals
• Manage transportation operations, including coordination of deliveries and shipments
• Monitor performance metrics and implement improvements as needed
• Own end-to-end supply chain processes, including supply and demand forecasting, inventory management, and order fulfillment
• Impeccable levels of integrity, character, and professionalism in all business dealings
• Lead the management of third-party logistics partners, ensuring alignment with Hubble's operational objectives

Benefits

At Hubble, we invest in our employees' well-being and empower them with benefits to ensure they can continue to be both happy and productive!

• 401k Option
• Fitness Membership To ClassPass
• Commuter Benefits
• Voluntary Long-Term & Short-Term Disability Insurance
• Annual Professional Development Stipend
• Voluntary Supplemental Life Insurance
• Remote Working Environment With Quarterly Team Meet Ups & Team Philanthropic Events #HubbleCares
• Unlimited PTO - Geared Towards Work/Life Balance
• Receive Insurance Covering, Medical, Dental & Vision. In addition, options for Flexible Spending, Health Saving Accounts, and Membership Options To One Medical, Teladoc, HealthAdvocate, and Talkspaces are also available!

Salary commensurate with experience: $195k to $230k - with bonus targets