Assistant Office Manager - Mooresville

Are you a gifted individual that excels at helping your teammates achieve and exceed their goals? Do you have a passion for service and an eye for fashion? If so, look no further, we’ve got the job for you!
At Dr. Tavel, we have been family owned for over 80 years and are focused on providing outstanding eye exams, glasses, and contacts at our 24 Indiana offices. Our team is collaborative and focused on providing a SPEC-tacular patient experience to help Hoosiers see better, look better, and feel better.
At Dr. Tavel, we deliver the following:

• A culture that values diversity and inclusion
• Offices, equipment, and inventory that exceed patient expectations
• Investment in training and developing our staff so they can shine as experts
• Opportunities for advancement including store management and multi-store management
• A progressive and results-oriented leadership team

Our ideal candidate possesses the following traits:

• Dedicated to learning and self-improvement
• Amazing communicator who loves interacting with people
• Outstanding problem solver
• Focused and detail oriented
• Dedicated leader who builds teams that deliver excellence
• Exhibits high integrity
• Desire to help patients experience the gift of sight

Responsibilities include:

• Improve store performance by using reports and dashboards to monitor performance
• Assist store manager with all operations of a Dr. Tavel office including hiring and development, staff scheduling, and performance reviews
• All things insurance: verifying eligibility, answers questions, and authorizing benefits
• Leading by example on the salesfloor by using lifestyle sales techniques to identify visual and lifestyle needs and presenting the best options to the patient to best fit their individual needs.
• Assisting with general front office operations: answering the phone, check-in, check-out, and pretesting patients
• Work directly with Store Manager, Regional Supervisors, and the Director of Store Operations to identify opportunities for improvement and growth
• Completing training to advance your skills and knowledge

Requirements

• Reliable transportation
• A positive attitude and a willingness to strive for excellence
• Ability to work in a fast-paced environment
• Ability to work evenings 2 days per week and Saturdays
• Bilingual in Spanish is a big plus
• Previous management experience is preferred (retail management is a plus)
• Previous experience as an Optician is a big plus

Benefits

• Free eye exams and glasses for you + large discounts for family
• Competitive salary + significant bonus
• Health and Dental Insurance
• Optional summer events for you and your family
• Vacation/PTO + 6 paid holidays
• 401K

Hourly pay starting at $20
Plus monthly bonus