Dental Office Manager Jobs

We are looking for a Dental Office Manager in Dearborn, Michigan to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. This person will oversee the daily operations of the dental office by managing employee relations, patient relations, and achieving operational goals. They will also be responsible for office profit & loss by managing patient scheduling, staff productivity, collections and receivables, and miscellaneous operations expenses. Additional responsibilities include stimulating new patient growth by supporting sales, marketing and promotional programs. Administrative tasks such as financial report review, bank deposits, revenue posting, and staff payroll and bonus are a part of the operational responsibilities. All aspects of the job require an exceptional level of customer service and communication skills.

• Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses.
• Communicates with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
• Manages office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs.
• Responds to doctor, patient and employee grievances, complaints, and inquiries and seeks assistance when necessary.
• Manages and assists designated office team members with appropriate payment and insurance processes.
• Maintains facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary in compliance with all state and federal regulations, including OSHA.
• Continually works towards building and sustaining a joined leadership work environment with doctors.
• Maintains patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions and electronic QSI data.
• Performs other duties as assigned.
• Recruits, hires and develops office teams capable of providing best in class patient care.
• Increases and stimulates new patient growth by supporting sales, marketing and promotional programs.
• Completes administrative tasks, such as flash report review, bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports and invoice processing correctly and within deadline.
• Directly supervises office teams and proactively manages their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
• Ensures flawless execution of operational standards, including compliance with established company policies, procedures, and government regulations.

• Must have experience in insurance
• Must have experience working in a dental, medical office required
• Must have management/supervisory experience within a dental office, prefer 1-2 years