Assistant Director, Sales & Events

Our Story

The simple premise behind The Standard is that it is anything but. Founded in 1999, the goals of Every Standard are to up the aesthetic stakes and defy convention while attending to every detail, embracing our local communities, providing a welcoming and inclusive environment for our teams, and, of course, delivering a smashing good time for our guests.

The Standard’s unique sensibility and voice combine with careful consideration of design and service to deliver experiences that define neighborhoods and create destinations renowned globally.

We believe in hospitality fuelled by culture. As we take The Standard to new markets around the world, we retain and enhance our mission of creating hotels layered with personalities, collaborators, and amusements from culinary and nightlife to retail and wellness that surprise and delight our guests.

The Standard, High Line

Rising above a former elevated train line that has become downtown’s favorite public park, The Standard, High Line is in New York City’s Meatpacking District. Every one of the 338 hotel rooms features a full wall of floor-to-ceiling windows with sweeping views of Manhattan and/or the mighty Hudson River. The hotel’s inviting and scintillating public spaces include a bustling German beer garden at ground level, the rooftop discothèque Le Bain, the legendary Top of The Standard, and an outdoor public plaza with rotating art installations and activations. A neighborhood staple, The Standard Grill is classic New York blending traditional steakhouse with New American cuisine.

Mission Statement:

To create experiences by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.

Job Purpose:

Assist Director of Sales & Events in leading the Sales team & strategies to maximize revenue across

all market segments. Personally maximize sales revenue for Corporate, Entertainment & Consortia segments, as well as Events. Achieve & maintain departmental KPIs, tracking systems, databases, and reports. Represent the sales department both internally and externally in a professional manner in accordance with company standards.

Duties and Responsibilities:

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary;
• Manage RFP submissions and tracking (including coordinating rate loading with the revenue department) for the Sales department;
• Report on a monthly basis plan/goal as directed by Sales Director;
• Meet required individual sales goals;
• Assist with the development of the annual budget and development sales and marketing plan;
• Assist with overseeing sales strategies for the department;
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards;
• Proactively solicit existing and new clients from designated market segments;
• Conduct sales trips, attend tradeshows, site inspections, client entertainment, and FAMs as required;
• Follow up on the progress of booked business and key account performance;
• Maintain positive guest and client relations at all times;
• Mentor and train Sales Managers, Event Managers, and coordinators to achieve goals, and KPIs and follow sales processes;
• Participate in sales meetings and industry-related organizations to represent the company; Where necessary, handle group RFPs & transient reservation requests;
• Work with Guest Experience Teams to manage the Sales VIP program;
• Assist in developing and executing the team’s projects to increase sales activity, volume, and profit;

Qualifications, Knowledge, and Skills:

• Strong verbal and written communication skills in English;
• 6+ years of hotel sales experience required;
• College degree in Business, Hospitality, or related field preferred;
• Possess a gracious, friendly, and fun demeanor;
• Team leadership & management experience preferred;
• Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail;
• Ability to enter and locate work-related information using computers and/or point-of-sale systems;
• Knowledge of software such as; Microsoft Office, Opera, Lanyon, Cvent, Agency360, Customer Relationship Management (CRM) system required;
• Ability to work independently and to partner with others to promote an environment of teamwork.

Physical Requirements:

• Remain in a stationary position for extended periods of time.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 lb. without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.

Compensation and Benefits

• 401k with Company match.
• Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace.
• Employee Meals, Employee Referral Program, Commuter Discounts.
• Excellent and Affordable Health care coverage.
• Cell phone allowance.
• Life Insurance, Disability Insurance, Pet Insurance.
• 160 hours of PTO / year and Company recognized holidays.
• Regular fun staff events and celebrations!!!
• Pay Rate $ 120K – 140K / Year

Job posted on July 3, 2023

Agencies and media sales

Standard International politely requests no contact from recruitment agencies or media sales. We don’t accept speculative CVs from recruitment agencies nor accept the fees associated with them.