Administrative Specialist 1 (Administrative Coordinator) (1 Remote And 1 Hybrid Position)

Initial Posting Date:

Application Deadline:

Agency:

Salary Range:

Position Type:

Position Title:

:

Do you excel at problem solving and thrive in a high energy, customer service focused environment? If this sounds like you, apply today!

The Public Employees Retirement System is recruiting for two (2) Administrative Specialist 1 (Administrative Coordinator) positions within the Operations Division.

We serve the people of Oregon by administering public employee benefit trusts to pay the right person, the right benefit, at the right time.

Operations Division

The Operations Division is responsible for providing accurate information and timely customer services to PERS members, including comprehensive retirement plan information and assistance, issue resolution; providing accurate information and timely services to PERS employers including employer education, reporting assistance, compliance, overdue data, and contribution collection and validation; intake and processing of all benefit applications and stand-alone forms before and after retirement; initiating benefit estimates and processing purchases; determining eligibility for withdrawal; approving and denying disability applications; determining beneficiaries for pre- and post-retirement death benefits; reviewing court orders for compliance; calculating, maintaining, and ending all service retirement, disability, divorce, and death benefits for the PERS, OPSRP and IAP retirement programs.

Member Services (MS)

Member Services is responsible for providing accurate information and timely services to PERS members. Services are provided by the Member Information Center, Correspondence, Education and Team One Follow-up. Member Information Center (MIC) receives inbound member calls and provide information and assistance; record member interactions, details of inquiries, complaints, or comments; and gather information and/or troubleshoot member issues for resolution. Correspondence and Team One Follow-up provide additional services. The Education Team facilitates state-wide and virtual education presentations and events for members at different stages in career and/or retirement. This team assists retiring members with forms assistance. Employer-requested training is supported by this team.

MS Administrative Specialist 1 (Administrative Coordinator):

The Administrative Specialist provides Member Services support contributing to an organized, efficient, and productive team. This position will support both Section manager and department leadership with projects and efforts to meet team and member needs. This position will coordinate, assisting with scheduling, with meeting room and equipment arrangements, lodging, and travel, reporting and materials. This position will assist administratively, capturing meeting minutes, updating presentation materials, compiling statistics, and reports, as well as providing support and assistance for education events and efforts. This position will also engage with PERS members, verifying and activating Online Member accounts.

Operations Division Administrative Coordinator

This position provides administrative assistance to the Operations Division and the Chief Operations Officer. This position assists in the organization of Operations Division workflow, recommends adjustments and refinement to processes and procedures to increase efficiencies. This position processes Operations Division staff training requests and reconciles receipts for payment. This position manages communications and scheduling for new hires regarding the Operations onboarding program. This position assists with Outlook meeting scheduling, attends meetings, takes meeting minutes and publishes to agency shared drive. This position coordinates, plans and participates in agency initiatives. This position is required to maintain complete confidentiality.

Benefits of Working for the State of Oregon & the Public Employees Retirement System

We strive to create an environment that is supportive and encourages work-life balance.

Additional benefits include:

MINIMUM QUALIFICATIONS:

Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data.

OR

An associate degree in general office occupations and one year of experience with records processing, generating documents, and gathering and sorting data.

OR

An equivalent combination of education and experience.

REQUESTED SKILLS (DESIRED ATTRIBUTES)

ADDITIONAL REQUIRED MATERIALS
You must attach to your online application the following:
1) Current resume

2) Cover letter - The cover should be a minimum one (1) page and answers the following question: Describe your skillset in an administrative support position. Provide an example that would demonstrate your abilities and experience supporting a team or process.

How to Apply

Want to Know More? Let Me Help!

Helpful Links & Resources

| |

HELPFUL LINKS AND CONTACT INFORMATION

Learn more about

Learn more about

For additional information you may contact the recruiter by e-mail at or by phone at 503-603-7500.

PERS is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity